General Discussion
  >> General Broadband Chatter


Register (or login) on our website and you will not see this ad.


Pages in this thread: 1 | [2] | 3 | 4 | 5 | 6 | (show all)   Print Thread
Standard User RobertoS
(sensei) Sat 21-Jan-12 12:51:12
Print Post

Re: Plusnet refuses to give the MAC key


[re: deleted] [link to this post]
 
In reply to a post by debian70:
In reply to a post by nadger:
Can't see any response from you
I have answered hundred of times by means of the official Plusnet help & support website. Are you telling that getting help on this forum is much easier than the official Plusnet one? Never mind...
Yes - that's exactly what we are telling you. The Plusnet reps here are generally great, PN standard help routes are often do not provide a solution.

Shocking, but true. If you can't get the locked main gate open by ringing the bell, accept the side gate offer smile.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
Standard User deleted
(deleted) Sat 21-Jan-12 13:39:58
Print Post

Re: Plusnet refuses to give the MAC key


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
In reply to a post by debian70:
In reply to a post by nadger:
Can't see any response from you
I have answered hundred of times by means of the official Plusnet help & support website. Are you telling that getting help on this forum is much easier than the official Plusnet one? Never mind...
Yes - that's exactly what we are telling you. The Plusnet reps here are generally great, PN standard help routes are often do not provide a solution.

Shocking, but true. If you can't get the locked main gate open by ringing the bell, accept the side gate offer smile.


Ok ok... thank you for your advice. Now take a breath and cold a bit down though. Maybe I came across the wrong Plusnet reps... I have been unlucky.
Standard User deleted
(deleted) Sat 21-Jan-12 13:41:00
Print Post

Re: Plusnet refuses to give the MAC key


[re: deleted] [link to this post]
 
In reply to a post by debian70:
Ok ok... thank you for your advice. Now take a breath and cold a bit down though. Maybe I came across the wrong Plusnet reps... I have been unlucky.
You haven't got the mac code yet...


Register (or login) on our website and you will not see this ad.

Standard User RobertoS
(sensei) Sat 21-Jan-12 13:53:23
Print Post

Re: Plusnet refuses to give the MAC key


[re: deleted] [link to this post]
 
In reply to a post by debian70:
Maybe I came across the wrong Plusnet reps... I have been unlucky.
The good ones aren't on the phone. See what Orbrey can do for you smile.

They also have a daft queuing system for tickets. If you feel it's a long time since you last updated it, and add something to it because of that, it goes back to the end of the queue. It might have been next in line frown.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
Standard User RobertoS
(sensei) Sat 21-Jan-12 13:54:11
Print Post

Re: Plusnet refuses to give the MAC key


[re: deleted] [link to this post]
 
In reply to a post by BatBoy:
You haven't got the mac code yet...
Ma code tongue.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
Standard User deleted
(deleted) Sat 21-Jan-12 14:13:57
Print Post

Re: Plusnet refuses to give the MAC key


[re: RobertoS] [link to this post]
 
http://www.maccode.org.uk/
Standard User RobertoS
(sensei) Sat 21-Jan-12 14:15:51
Print Post

Re: Plusnet refuses to give the MAC key


[re: deleted] [link to this post]
 
I hardly think a site thats even gets it wrong in its name is the definitive reference for what MAC means.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
Standard User RobertoS
(sensei) Sat 21-Jan-12 14:18:15
Print Post

Re: Plusnet refuses to give the MAC key


[re: deleted] [link to this post]
 
On actually reading the first few lines, the tautology becomes obvious.
�MAC Is abbreviation for Migration Access Code
MAC Code is therefore shown by themselves to be clearly incorrect usage.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
Standard User deleted
(deleted) Sat 21-Jan-12 15:12:10
Print Post

Re: Plusnet refuses to give the MAC key


[re: RobertoS] [link to this post]
 
My ticket is open since the 17th of November 2011... a long story. Thanks for your advice though
Standard User deleted
(deleted) Sat 21-Jan-12 16:44:08
Print Post

Re: Plusnet refuses to give the MAC key


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
They also have a daft queuing system for tickets. If you feel it's a long time since you last updated it, and add something to it because of that, it goes back to the end of the queue. It might have been next in line frown.
That's something that has been raised several times with Plusnet as a known problem.

What can happen is that, by adding more notes as opposed to question answers, people add to their own frustration.
Pages in this thread: 1 | [2] | 3 | 4 | 5 | 6 | (show all)   Print Thread

Jump to