Quote: MrSaffron...Okay but have you ACTUALLY tested from the test socket?

No....

Might be worth a go I suppose.

The only thing is, I've been running Routerstats pretty much 24/7 and can't see any real dip in SNRM, the graph of rx/tx SNRM is pretty much a straight line. Also all line errors are pretty low. Even the FEC count is only in the thousands. So from that point of view, I can't even see why the exchange keeps re-syncing my connection. It was fine for the first three days with a downward sync of around 11Mbps. Then the DSLAM took interleaving off, which I subsequently asked the ISP to get put back on. From then on the DSLAM has constantly kept fiddling with things.

Edited by MrBeeline (Mon 20-Feb-12 10:31:00)

Talktalk Retail is so-so....there actual equipment in the exchange is pretty decent which is what resellers will be using not there actual backhaul (depending on the package obsly) i've been using it for 2 or so years pretty much problem free.

Completely depends on the package most will let you keep you're bt line.

In reply to a post by MrSaffron:

TalkTalk gets a bad rep due to customer service generally, usually few technical problems

TalkTalk wholesale is a different fish to TalkTalk retail

Right... now I know that I'm going to seem pretty ignorant here... but what's the difference between "TalkTalk wholesale and TalkTalk retail" ???

In reply to a post by MrBeeline:

In reply to a post by MrSaffron:

TalkTalk gets a bad rep due to customer service generally, usually few technical problems

TalkTalk wholesale is a different fish to TalkTalk retail

Right... now I know that I'm going to seem pretty ignorant here... but what's the difference between "TalkTalk wholesale and TalkTalk retail" ???

A big one! With Retail you are using their exchange equiptment, their backhaul and their customer support.

With the resellers you are only using talktalk's exchange equiptment to deliver you ADSL2+ you then use the resellers backhaul and support (which most of the time is far superior).

In reply to a post by huwwatkins:

In reply to a post by MrBeeline:

In reply to a post by MrSaffron:

TalkTalk gets a bad rep due to customer service generally, usually few technical problems

TalkTalk wholesale is a different fish to TalkTalk retail

Right... now I know that I'm going to seem pretty ignorant here... but what's the difference between "TalkTalk wholesale and TalkTalk retail" ???

A big one! With Retail you are using their exchange equiptment, their backhaul and their customer support.

With the resellers you are only using talktalk's exchange equiptment to deliver you ADSL2+ you then use the resellers backhaul and support (which most of the time is far superior).

Right... so it would be talktalk retail that I would need to be looking at.

I'll give Newnet a chance to sort this and then investigate other options.

Thanks everyone. I'll keep you posted.

In reply to a post by MrBeeline:

In reply to a post by epyon:

Talktalk reseller sounds like a good idea.

Question... can I just take broadband if I go LLU, or does it have to be phone and broadband? It's just that I've only just realised why BT have been showering me with cheap options and freebees (EG.free upgrade to free week day evening and weekend phone calls and pay line rental for 12 months and save 50% etc). Unluckily I've taken all these "offers" as they appeared a good idea at the time! So that's me locked into BT for 12 months now I suspect..

Yes, with partial LLU (SMPF) if it is available at your exchange using a TalkTalk reseller as your ISP.

Must be going blind in my old age. I've had a look out of interest at www.talktalk.co.uk and I can only see an option for broadband & phone!

You are! You've got the wrong end of the stick. Can't you read?

In reply to a post by 4M2:

Yes, with partial LLU (SMPF) if it is available at your exchange using a TalkTalk reseller as your ISP.

and elsewhere!

Have a chat with Matt (TBB user name uno) he might be able to check if partial LLU (SMPF) using TalkTalk kit via a reseller is available at your exchange.

However, as I said earlier in this thread, the costs might be prohibitive for you.

In reply to a post by MrBeeline:

In reply to a post by huwwatkins:

In reply to a post by MrBeeline:

... nested quotes trimmed ...

Right... now I know that I'm going to seem pretty ignorant here... but what's the difference between "TalkTalk wholesale and TalkTalk retail" ???

A big one! With Retail you are using their exchange equiptment, their backhaul and their customer support.

With the resellers you are only using talktalk's exchange equiptment to deliver you ADSL2+ you then use the resellers backhaul and support (which most of the time is far superior).

Right... so it would be talktalk retail that I would need to be looking at.

I'll give Newnet a chance to sort this and then investigate other options.

Thanks everyone. I'll keep you posted.

No - not talktalk retail. A talktalk wholesale reseller is what you want.