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Administrator MrSaffron
(staff) Sun 11-Mar-12 11:13:24
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Re: BT adsl checker database shouldn't be used by isp's


[re: b4dger] [link to this post]
 
What URL is that?

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User uno
(fountain of knowledge) Sun 11-Mar-12 11:48:16
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Re: BT adsl checker database shouldn't be used by isp's


[re: RobertoS] [link to this post]
 
In reply to a post by Anonymous:
Are you aware that the standard setting on Sky LLU is 7dB and on TalkTalk 9dB? I have reason to believe that Tiscali used to be 12dB, but I'm not sure that is correct.


Talk Talk is 12db
Tiscali is 6db
C&W is 9db

Matt

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uno Broadband
t: 0808 221 8642
Official Maidenhead, Milton Keynes & Manchester Speedtest.net Host
Standard User RobertoS
(sensei) Sun 11-Mar-12 13:03:55
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Re: BT adsl checker database shouldn't be used by isp's


[re: uno] [link to this post]
 
In reply to a post by uno:
Talk Talk is 12db
Tiscali is 6db
C&W is 9db
Except my good friend across the road, somehow on Day 1 of Tiscali MPF a few years ago, moving from Virgin dialup, had a 12dB sync-time margin. He had restarted the router a few times though, before he called me over, as he couldn't get the wireless to work.

That stayed until a few months after the TT takeover when he was told his package was being phased out and that he would be moved to the nearest TT equivalent. He discussed it with them and got a rather good deal.

The day he was switched, possibly from Tiscali to TT kit, his margin dropped to 9dB.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - Plusnet Value Fibre.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.


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Standard User tommy45
(fountain of knowledge) Sun 11-Mar-12 15:15:21
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Re: BT adsl checker database shouldn't be used by isp's


[re: RobertoS] [link to this post]
 
1st my line has run on a lower than default margin for over 12mths with my current isp and at least another year before that without frequent disconnects except when my line had faults ,
And due to increased error rates lower than normal sync for snr,regardless of level of snr, or if fastpath or interleave the results are the same, and disconnects still occur ,
I know there is a fault A, with the line it's self, B with the exchange kit it's self, and a dmt graph shows some tones are starting to fail if i compare with several other dmt graphs from some 6-9mths ago

Also if i enter my number in the checker here
Dumy control panel

It gives my correct post code the line length looks about right , the upload speed is a little lower than it actually is (on default settings) But interestingly enough if i enter some other numbers , of neighboring businesses one which is further away from the PCP cab the results are a higher speed and shorter line length ,so the information that ISP's wholesalers or who ever else requires such info are being supplied incorrect info about my line,
And although it is supposed to only be there for the purpose of giving an estimate of speeds, it does get used as a tool by isp's who simply don't want to call out bt ,or are clueless in dealing with line faults,
On another note from the recorded menu within the BT line test 17070 it askes if the engineer wishes to perform the new test CIDT so would i right in thinking that that option will be available at my exchange for isp's to use too?

Standard User RobertoS
(sensei) Sun 11-Mar-12 16:08:36
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Re: BT adsl checker database shouldn't be used by isp's


[re: tommy45] [link to this post]
 
Are you the OP tommy?

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - Plusnet Value Fibre.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
Standard User tommy45
(fountain of knowledge) Sun 11-Mar-12 16:29:54
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Re: BT adsl checker database shouldn't be used by isp's


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
Are you the OP tommy?
Nope, but i know where they are comming from, regarding the checker and incorrect info ect and i suspect there will be thousands of others too, but they may not be aware of it , or feel that it won't ever affect them adversely now or in the future
And in particular the bit about their isp using the data from the checker or other inacurate sources to make a desision if their was a problem or not , it would be interesting to know which isp he/she is with though , i would have named them, although i wouldn't need to

Standard User uno
(fountain of knowledge) Sun 11-Mar-12 16:49:36
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Re: BT adsl checker database shouldn't be used by isp's


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
The day he was switched, possibly from Tiscali to TT kit, his margin dropped to 9dB.


Quite likely that that port had not been reset from the previous usage. The documented default on TT is 12db.

Matt

-
uno Broadband
t: 0808 221 8642
Official Maidenhead, Milton Keynes & Manchester Speedtest.net Host
Standard User b4dger
(knowledge is power) Sun 11-Mar-12 18:07:52
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Re: BT adsl checker database shouldn't be used by isp's


[re: MrSaffron] [link to this post]
 
I normally stick 'bt availability checker' into Google which currently takes you to http://www.dslchecker.bt.com/adsl/adslchecker.welcome

I get loads of BT letters (and large posters!?!) asking me to switch through the post as well so perhaps I'm just being targeted!

I've done another 'check' today so if I should have another phone call in the next few weeks I'll post back. My last chat was a few months ago so it really will be either a coincidence or more if I get a call wink

When they call I have asked BT to remove me from all their 'are you interested' lists so things may have changed for me...

Standard User RobertoS
(sensei) Sun 11-Mar-12 23:17:09
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Re: BT adsl checker database shouldn't be used by isp's


[re: b4dger] [link to this post]
 
I'm been getting several mailshots per month from VM for a while now, and the rate has increased recently.

This estate has high Sky usage and a fair number of VM connections as well. It is also FTTC-enabled.

I think VM are extremely scared of the coming effect of Sky FTTC.

I get the occasional phone call from BT. They don't even know that Infinity isn't the only service using Openreach FTTC. I don't think they even know what Openreach is.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - Plusnet Value Fibre.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
Standard User jchamier
(knowledge is power) Sun 11-Mar-12 23:25:40
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Re: BT adsl checker database shouldn't be used by isp's


[re: b4dger] [link to this post]
 
In reply to a post by b4dger:
When they call I have asked BT to remove me from all their 'are you interested' lists so things may have changed for me...


I get called because they see I don't make any calls on my line, so they call me trying to get me to switch back. When I patitently explain I have not switched my calls away but only have the BT line rental for the broadband, they get confused and say "you don't have BT broadband". The BT retail people need more training - if I get one more call I'll have to switch my line rental to a WLR3 seller just to stop them phoning me wink

James - be* pro - on THFB - sync about 17.2mbps - BQM
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