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Hello, I think you can take the BT checker with a pinch of salt!
My Infinity - from last May - has been between 29/37 down & 6/8 up (using TBB monitor tool). I was told to expect approximately 29 down & 5 up: obviously these were conservative figures given by BT in my case. The first time I checked it when I initially had it installed was 38.79 down & 8.3 up: I think the lower figures I have are more representative, rather than the initial high reading. Either way, both you and I get more than was promised... Does anyone - you, perhaps - need the 80/20? Even using iPlayer/Netflix and others, I've found that 30ish is fine. Cheers, Les.
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