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Anonymous
(Unregistered)Wed 25-Apr-12 12:20:56
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Re: Post Office introducing a new FUP, no details


[re: deleted] [link to this post]
 
i Assume that why they have to give 30 day notice and can leave without penalty
Standard User deleted
(deleted) Wed 25-Apr-12 12:24:20
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Re: Post Office introducing a new FUP, no details


[re: Anonymous] [link to this post]
 
Well they need to implement a way to track usage, what's the penalty if you go over the FUP?
Anonymous
(Unregistered)Wed 25-Apr-12 12:30:44
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Re: Post Office introducing a new FUP, no details


[re: deleted] [link to this post]
 
You will be charged, they did not say how much per gb , just that it will all be in the letter


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Standard User deleted
(deleted) Wed 25-Apr-12 13:55:54
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Re: Post Office introducing a new FUP, no details


[re: Anonymous] [link to this post]
 
Well I hope they create a way of keeping track then, because laptops, PC's Ipods and Phones are a nightmare to individually keep track of.
Standard User RobertoS
(sensei) Wed 25-Apr-12 17:40:22
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Re: Post Office introducing a new FUP, no details


[re: deleted] [link to this post]
 
In reply to a post by PiKe:
Still amazes me how they can change any part of the service whilst you're in contract with them, but as soon as you break any terms, you're chucked off.
Because the introduction of the new Fair Use Policy is a material change to the Post
Office® Broadband Extra Terms and Conditions, you have the right to terminate your
Post Office® Broadband Extra service without incurring early termination charges.
Please see the Terms and Conditions for Post Office® Broadband Extra Customers
for further information.
If you wish to discuss these changes to your Post Office® Broadband Extra service,
please call 0845 600 3210 and select option 1 and then option 4.


My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - Plusnet Value Fibre.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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Anonymous
(Unregistered)Wed 25-Apr-12 18:12:33
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Re: Post Office introducing a new FUP, no details


[re: RobertoS] [link to this post]
 
I need some advice on this , last month i agreed for a 3.50 month discount over 12 month , which was all paid on my next invoice (£ 42) but if i left with in 12 month would have to pay in back.

i agreed to the above based on my current terms and conditions as the terms are changing (80gb usage then blocked according to cancellations) which will be a detrimental to myself ( i have been told by them my usage is over 100gb), assumed i can leave with out paying the £ 42 back they are saying i have to are they right ?

the said that paragraph above that RobertoS posted is only relevant, to people in contract. please help
Anonymous
(Unregistered)Thu 26-Apr-12 09:10:18
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Re: Post Office introducing a new FUP, no details


[re: Anonymous] [link to this post]
 
are they allowed to block a connection once you reach the limit?
Administrator MrSaffron
(staff) Thu 26-Apr-12 10:01:59
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Re: Post Office introducing a new FUP, no details


[re: Anonymous] [link to this post]
 
http://www.thinkbroadband.com/news/5134-new-advertis...

"The overall summary of the new rules is that 'unlimited' is probably acceptable even if subject to provider-imposed sanctions so long as these sanctions do not restrict or limit the service that is outside the average consumer's expectations of an 'unlimited' service."

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Anonymous
(Unregistered)Thu 26-Apr-12 10:15:12
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Re: Post Office introducing a new FUP, no details


[re: MrSaffron] [link to this post]
 
sorry if i sound a little silly her , but based on the above post , they would not be allowed to block the connection?
Standard User RobertoS
(sensei) Thu 26-Apr-12 10:43:15
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Re: Post Office introducing a new FUP, no details


[re: MrSaffron] [link to this post]
 
Which is total garbage as to "the average consumer" the word "unlimited" means "as much as you like".

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - Plusnet Value Fibre.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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