I have just got of the phone to the Post Office, after being promised 48hours ago that a FUP would be available online by now. I was given the impression that a document was ready to be posted but had to be withdrawn because of the wording.

The chap told me that the limit would be 100 GB, when I challenged him to the extent that this could not classed as unlimited, he back tracked and said this would just be a guide and that the connection would not affected !!!

He still could not give me a definite date for obtaining the finished FUP.

To get this far I had to ask for a MAC code to get a reaction.

I think I will probably leave them.

Edited by apjarnold (Thu 26-Apr-12 11:01:01)

I agree, hence just quoted my news summary.

UK average is 17GB per month, VM has a 25GB last figure they published. So four times average could be seen as well beyond average. Again down to interpretation.

100GB and traffic slowed down slightly would be fine, but a total cut off and ejected from the service would NOT be acceptable.

Once figure is known, then time to unleash the complaints people.

I have just spoke to a manager who read me his beefing regarding this.

at 100gb you would be throttled. so i assume on that , they can still call it unlimited?

i forgot to add, before they throttle , you would getting a letter. he also said there is about 3000, people this will most likely effect, who are very high users, and ther details are in a excel spreadsheet.

luckily mine where not in there, but on average i do about 100 to 130 gb a month

A lot would depend on the level of throttling, and potentially an ISP could throttle a 24/7 torrent user to the edge of zero. Particularly if that traffic is not legitimate, i.e. could be seen as copyright infringing, or perhaps illegal/infringing in other areas.

Put it this was if someone phones support moaning about their download of Assemblers Avengers being slow before its out on various rental services or to buy, then ISP can shrug shoulders and carry on

Unlimited should mean just that, Unlimited.

If they need to manage traffic then that is a different issue. I don't see a problem with large amounts of data traffic in the small hours.

At least BT and the new JL Broadband state clearly what their management policy is.

Maybe the PO should take note.

In reply to a post by Anonymous:

I have just spoke to a manager who read me his beefing regarding this.

Was that an intentional mis-word? Like it.

In reply to a post by gomezz:

In reply to a post by Anonymous:

I have just spoke to a manager who read me his beefing regarding this.

Was that an intentional mis-word? Like it.

It's a sheet of stock answers.

This whole topic is a hot potato.