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Standard User RobertoS
(sensei) Tue 15-May-12 14:27:41
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Re: Noisy phone (amended with 2 photos)


[re: rob54] [link to this post]
 
Yes, I wondered if the insulation tape was just to protect over-stripped wire, or whether there is a join there.

If the computer is in the room that plug-in goes to, where's the router and is there another computer there or are you using wireless?

It might be easier if you just describe the complete setup smile. Sounds strange so far and each post generates two questions.

In my previous post I also asked about that splitter when using the test socket.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - Plusnet Value Fibre.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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Standard User rob54
(committed) Tue 15-May-12 14:31:59
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Re: Noisy phone (amended with 2 photos)


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
It almost certainly contains another ring wire as well, which only gets filtered by filtered faceplates or possibly an iPlate.

Have you been using that splitter when using the test socket?

Oh blimey on a hiding to nothing then! Unless I can do away with it and hard wire it to the faceplate.
Yes I was using that filter when plugged into the test socket.

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o2 Broadband Standard, Type 1 o2 router, Avast Free AntiVirus 7.0, Outpost firewall 6.5
Standard User RobertoS
(sensei) Tue 15-May-12 14:40:25
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Re: Noisy phone (amended with 2 photos)


[re: rob54] [link to this post]
 
smile
I'm not sure you got the question there.

Did you have that plugin extension (splitter) in when using the test socket, with the dangly filter into the splitter, or just the dangly filter into the test socket?

Is the dialup ever used?

What is on the end of the wired extension?

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - Plusnet Value Fibre.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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Standard User rob54
(committed) Tue 15-May-12 15:55:00
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Re: Noisy phone (amended with 2 photos)


[re: RobertoS] [link to this post]
 
I had filter into test socket only, no splitter, and the speed test result in my initial post was that arrangement. That was the best speed I've had in years! Having said that I did try the splitter briefly into the test socket then the filter into splitter, but briefly, and I can't remember what effect it had. I kept using the speedtest.net app on the phone to test difference, but ought to have noted each result with each arrangement and noise etc - but didn't. I was just swapping things about as noise was coming and going.
With arrangement as it is in second pic (everything plugged in as now) it is now....terrible.. usually speed will be around 3.0. Phone is quiet at present.
My Broadband Speed Test

The arrangement (to answer fully), is that splitter, then filter. Splitter take a line to socket for phone and didalup modem to another room where PC is. Plugged wire comes out of socket there, into a Belkin mains filter which has points in and out for phone and modem. Router is sited only 18 inches to the left of that master socket. An RJ45 cable runs from the router to the PC in that other room (think it was a 4m cable). The only wireless use is a mobile phone.

Will report back colour of wire to position 2 when I can.

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o2 Broadband Standard, Type 1 o2 router, Avast Free AntiVirus 7.0, Outpost firewall 6.5
Standard User greenglide
(member) Tue 15-May-12 16:13:50
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Re: Noisy phone (amended with 2 photos)


[re: rob54] [link to this post]
 
So if you don't like the untidy approach of pluging the filter into the master socket and the splitter into the filter then surely what you need is a filtered faceplace on with the router directly into that, the splitter plugged into the faceplate and the other lead into the splitter?

You would then have no need of any other filters anywhere!

Unless I have interpreted your installation wrongly?

When reference is made to the "test socket" you have removed the face plate and used the socket behind the faceplate?

EDIT: Looked at the photograph again. You seem to have three voice connections but have only mentioned two that I can see.

You have an extension lead connected to the back of the faceplate as well as the splitter and a filtered leead in the filter? Do you have filters on the first two of these and do you use them?

A filtered faceplate would definitely tidy this up!

Ex <n>ildram , been to SKY MAX - 15,225 Download
BE Unlimited - 21,000 Download 1,200 Upload,
Moved house, now BE Unlimited 6,500 Down, 1Mb/s up - gutted!
FTTC Cab installation commenced 12th April - expect full 80 / 20 - bye bye BE, hello BT Infinity soon!

Edited by greenglide (Tue 15-May-12 16:19:03)

Standard User Deadbeat
(knowledge is power) Tue 15-May-12 16:16:09
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Re: Noisy phone (amended with 2 photos)


[re: rob54] [link to this post]
 
In reply to a post by rob54:
....... I kept using the speedtest.net app on the phone to test difference.....

OUCH!!!!
Use a computer that is hard wired to the socket to run speedtests. Anything else, particularly a phone, will not give accurate results.
Standard User rob54
(committed) Tue 15-May-12 18:13:14
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Re: Noisy phone (amended with 2 photos)


[re: greenglide] [link to this post]
 
Yes I could use a filtered faceplate couldn't I! Lots of advantages, except one can't swap a filter when needed.

Yes I used the test socket behind the faceplate.

There are three voice connection. Main phone plugged into filter, one from the splitter, another wired into the back of the faceplate see first photo and you can see same wire semi-buried in wallpaper in second pic. see http://forums.thinkbroadband.com/general/t/4123275-r...

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o2 Broadband Standard, Type 1 o2 router, Avast Free AntiVirus 7.0, Outpost firewall 6.5

Edited by rob54 (Tue 15-May-12 18:14:46)

Standard User rob54
(committed) Fri 18-May-12 15:25:38
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Re: Noisy phone


[re: rob54] [link to this post]
 
As a bit of an update. I haven't changed anything, but I did try putting the splitter into the microfilter. Just a little too wide.

Although phone is quiet most of the time the speeds have been poor see below. I called O2 and it seems they had changed the noise margins to suit. They change to default and this speed below is the result. Also tried updating software (or is it firmware) but it wouldn't saying it was showing very old version. I also told then it was no longer possible to log on as SuperUser (I tried it whilst on phone again) and that the logon dialogue no longer comes up as you go to the router URL, with Administrator as the user. And that it can't find the time server.

So thought part of prob maybe router as line is capable of better. So I am to get a box 5 on Monday. So go from there and if that doesn't fix problem (of slow speeds) they'll accelerate prob to the next level (engineer I think)

Maybe this ought to go in o2 part of forum.
My Broadband Speed Test

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o2 Broadband Standard, Type 1 o2 router, Avast Free AntiVirus 7.0, Outpost firewall 6.5
Standard User greenglide
(member) Fri 18-May-12 16:08:34
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Re: Noisy phone (amended with 2 photos)


[re: rob54] [link to this post]
 
Hmmm - with a filtered faceplate you shouldnt "need" to change a filter and if you did you would simply plug the filter into the already filtered socket on the faceplace or into the test socket.

I hope the new router helps!

Ex <n>ildram , been to SKY MAX - 15,225 Download
BE Unlimited - 21,000 Download 1,200 Upload,
Moved house, now BE Unlimited 6,500 Down, 1Mb/s up - gutted!
FTTC Cab installation commenced 12th April - expect full 80 / 20 - bye bye BE, hello BT Infinity soon!
Standard User rob54
(committed) Fri 18-May-12 17:23:28
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Re: Noisy phone (amended with 2 photos)


[re: greenglide] [link to this post]
 
Ah right - so if filtered faceplate fails, just plug filer into filter (or test socket of course).
If new route does help (somehow doubt it though that's possibly my natural pessimism) then I will go for a filtered faceplate. Be nice to clean up appearance, although there's loads of wires for other things around and about the socket and router.

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o2 Broadband Standard, Type 1 o2 router, Avast Free AntiVirus 7.0, Outpost firewall 6.5
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