Have tried that - still no joy.

If you followed my instructions above, telnet should now be available to you. You may ned to run it from an elevated command prompt but first of all, open a command prompt and enter the following:
ipconfig /all >c:\output.txt
Copy and paste the contents of c:\output.txt here.

Here goes - results:

Microsoft(R) Windows DOS
(C)Copyright Microsoft Corp 1990-2001.

C:\USERS\JM>ipconfig/all>c:\output.txt
Access is denied.

C:\USERS\JM

OK........ What version of Windows are you using (XP, Vista, Seven etc)?

In reply to a post by maggiej:

C:\USERS\JM>ipconfig/all>c:\output.txt

This means you don't have the rights to write the file to c:\

Try this command:
ipconfig /all > output.txt

Windows Seven

C:\Users\JM>

Try this command:
ipconfig /all > output.txt

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\JM>ipconfig/all > output.txt

C:\Users\JM>

In reply to a post by maggiej:

C:\Users\JM>ipconfig/all > output.txt

Great!

Now if you click start, then your name (top right), in that window you should find the output.txt file, open it (should open Notepad) and copy & paste the contents into a reply.

In reply to a post by jchamier:

In reply to a post by maggiej:

C:\Users\JM>ipconfig/all > output.txt

Great!

Now if you click start, then your name (top right), in that window you should find the output.txt file, open it (should open Notepad) and copy & paste the contents into a reply.

Is this what you wanted?

Windows IP Configuration

Host Name . . . . . . . . . . . . : JM-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 40-61-86-95-05-B8
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::80d:30fb:4ec1:4250%10(Preferred)
IPv4 Address. . . . . . . . . . . : 10.0.0.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 18 May 2012 16:24:05
Lease Expires . . . . . . . . . . : 19 May 2012 16:24:06
Default Gateway . . . . . . . . . : 10.0.0.1
DHCP Server . . . . . . . . . . . : 10.0.0.1
DHCPv6 IAID . . . . . . . . . . . : 255877510
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-3D-2E-D1-40-61-86-95-05-B8
DNS Servers . . . . . . . . . . . : 10.0.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{6502580E-B847-4511-9AD3-7AF8EFBEE63C}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Open a browser and enter the following in the address bar:
http://10.0.0.1/setup.cgi?todo=debug

Now close all browser windows and from a command prompt, enter:
telnet 10.0.0.1

Carefully note any error messages that are thrown and report them here.