Beat me to it ...

Thanks.

There's something else they implemented recently (well about a year or two ago) to counter the "Kaspersky effect" and isn't mentioned in that documentation though. Not sure exactly what is done.

speedtest.net to preston server gets my max speed of 106 Mbits 9/10 tests. That is my suggestion of which server to use, and speedtest.net stores your results so you can go back and show VM(who im with) the results,

I also suggest if you dont already have one, set up a TBB quality monitor for your IP address.this can outline high ping and jjitter which will affect the maximum speed you will get

I hope this helps

The Preston server is hosted on VM's network, so is OK for testing your line speed, but useless to test your actual internet connection.

Ironically it used to give ~15mbps to VM customers and ~75mbps to BT customers (and >90mbps to France).

Glad to see that's fixed...

In reply to a post by qasdfdsaq:

to counter the "Kaspersky effect"

No idea about that I'm afraid... I use Macs.