I get the impression you rang them and got a twerp?

I just filled in that form and left that box empty, as you can see, as it wasn't relevant. Then gave the location in the message box.

I'll probably take a look tomorrow and see if it's been fixed, as I reported it at 18:05 yesterday.

Lol. I've found the confirmation email they sent me (the one that was followed up by 'please call us'):

° Reason for contact: I would like to report damage to Openreach external line plant
° Title: Mr
° First name: Andrew
° Telephone number / address this relates to: Brackley (SMBY) Exchange. PCP 23 - junction of Humfries Drive and Johnson Drive
° Account number:
° Message: PCP3 is unlocked. The door is hanging open and flapping in the breeze.

Edited a second time to restore a typo in the original. The second PCP number was entered as 3.

Edited by Andrue (Thu 05-Jul-12 19:31:50)

PCP 23 and PCP 3 in different parts of the message.

Edit - except you've edited it while I was replying.

Edited by RobertoS (Thu 05-Jul-12 19:22:10)

In reply to a post by RobertoS:

PCP 23 and PCP 3 in different parts of the message.

Edit - except you've edited it while I was replying.

Oh yeah, I fixed that without noticing. I suppose that might have confused them although the first one mentions the streets.

Walked past the post this afternoon. 'Tis fixed!

This thread raises an interesting question.

I have a telephone line (now disconnected from any services), that is connected to my conservatory at the back of my house.

I intend to knock the conservatory down.

Whom do i speak to, to remove the line ?? (as the line runs behind the house and across a road) and so would be best removed before the conservatory comes down.

Edited by deleted (Mon 09-Jul-12 20:40:32)

This http://www.openreach.co.uk/orpg/home/network/cns/cns.do any good to you ?

Have had tasks issued before to recover moribund equipment, usually prior to a building being knocked down, even had to cut the UG 100pr feed to a site in Reading, done so as they don't drag lengths of cable out of the ducts, and damage others around them.

not sure.. that seems to be for companies, with special projects.

when you go to the contact us form, they insist on business name etc. ??

I think a major point here is "as the line runs behind the house and across a road".

To me, I think you could therefore use the link I did, choose the "Report damage ..." option, and copy in:-

I have a telephone line that is not connected to any CP services, that is connected to my conservatory at the back of my house, then runs along the back of the house and across a road to the telegraph pole.

I intend to knock the conservatory down.

Whom do i speak to, to remove the line ?? It would be best removed before the conservatory comes down.

Note I've very slightly changed the wording, as I think it is better this way for the purpose. (I think it was best as you put it when asking us , so I'm not trying to be "smart-assey").

The worst that can happen is they say they aren't interested. Next worse is they make a stupid suggestion, such as contact your (non-existent) CP. (It's nothing whatsoever to do with your CP(s) on the line you use). Next up is they quote you a silly amount to remove it, and best of all - with luck they arrange for it to be done free of charge.

I suggest you wait for other opinions about my suggestion though, in case I have missed any complications. The only one I can think of is if they go the quote way, you decline it if it is a lot, you then do something like cut the wire on your side of the final attachment to the house, protecting the cable end as well as possible, and then they come to check things because you have alerted them to the situation. I don't think that likely, but is a possibility.

Edited by RobertoS (Mon 09-Jul-12 22:34:37)

Yes sensible thoughts Robertos..

thanks for the thoughts !