The high numbers of people who come here who don't know the difference between BT 21CN and LLU in terms of ADSL2+ being available at their exchange.
In the same way as a falling number of posters who have got as far as looking at
samknows think there is only BT (Retail) or LLU available on their exchange, not realising that BT Wholesale availability means nearly every ISP in the country, and the (again high) number who think "superfast" is only Infinity, Sky, TT and Virgin.
I was only worried that the first paragraph might have applied to you. Caused by both seeming to happen at the same time. Which is possible but not common.
My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost.
Internet connection - Plusnet Value Fibre FTTC 80/20 trial.
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~