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Anonymous
(Unregistered)Fri 26-Oct-12 11:27:05
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Re: Looking for advice on changing provider


[re: XRaySpeX] [link to this post]
 
In reply to a post by XRaySpeX:
Wireless could well be the reason for the slow Down throughput, but something more drastic is behind the extremely slow Up Sync.

We need to see your speedtest using a wired Ethernet connection.


Ok thanks, I'll repost when I can perform that test,

Cheers!
Standard User deleted
(deleted) Fri 26-Oct-12 11:27:53
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Re: Looking for advice on changing provider


[re: XRaySpeX] [link to this post]
 
Or even the upstream IP profile as requested earlier.
Standard User ian72
(knowledge is power) Fri 26-Oct-12 12:03:06
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Re: Looking for advice on changing provider


[re: deleted] [link to this post]
 
It's possible the downstream is being hampered by the slow upstream. With that narrow a band upstream perhaps the router is struggling to send acks for the downstream packets and so the downstream is having to wait?


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Standard User flippery
(member) Fri 26-Oct-12 12:09:49
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Re: Looking for advice on changing provider


[re: Anonymous] [link to this post]
 
In reply to a post by Anonymous:
In reply to a post by RobertoS:
Your DSL Connection Rate :8.13 Mbps(DOWN-STREAM), 0.1 Mbps(UP-STREAM)
IP Profile for your line is - 7.15 Mbps


Having had experience of high Ping and Low D.Speed with previous ISP and noting SNR margins and Ping of OP. May be as simple as re seating Line Card at exchange . I read of a IDnet customer whose DS was 5.8 and US was 0.1 by a simple reseat the upload increased to 0.832.
For wireless I have never subscribed to theory that Wireless N adds much advantage to ADSLMax. over G.

Does OP have neighbour where they could connect to compare.

The OP could use inSSIDer to see wireless connections and performance.
Standard User RobertoS
(sensei) Fri 26-Oct-12 12:09:50
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Re: Looking for advice on changing provider


[re: ian72] [link to this post]
 
In reply to a post by ian72:
It's possible the downstream is being hampered by the slow upstream. With that narrow a band upstream perhaps the router is struggling to send acks for the downstream packets and so the downstream is having to wait?
Exactly smile.

Which is why I said "You should be getting over 6Mbps speed test results, but the 96kbps may be (part of) the issue" earlier. At least we now know the downstream IP Profile is correct.

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet Extra Fibre (FTTC). Sync ~ 57.4/14.6Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User RobertoS
(sensei) Fri 26-Oct-12 12:14:12
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Re: Looking for advice on changing provider


[re: deleted] [link to this post]
 
In reply to a post by BatBoy:
Or even the upstream IP profile as requested earlier.
That won't really prove much, on a 96kbps sync. He's getting over 60kbps upstream on speedtest.net. The downstream one was important to know though.

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet Extra Fibre (FTTC). Sync ~ 57.4/14.6Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User RobertoS
(sensei) Fri 26-Oct-12 12:33:38
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Re: Looking for advice on changing provider


[re: Anonymous] [link to this post]
 
In reply to a post by Anonymous:
In reply to a post by XRaySpeX:
Wireless could well be the reason for the slow Down throughput, but something more drastic is behind the extremely slow Up Sync.

We need to see your speedtest using a wired Ethernet connection.
Ok thanks, I'll repost when I can perform that test,

Cheers!
So far we have two issues. The major one is the 96kbps upload, that may be causing the slow download. But as the others say, we still need to see what the download is like when you are wired to the router. I'm not bothered about the upstream IP Profile for now, but when you do the next BT test you may as well post the upstream result text as well as the downstream.

I'd also like to know more about your phone setup, as the cause of it all could be there. Even though you are connected downstream at 8Mbps, I would expect the noise margin to be far higher than it is. Unless with being so close to the exchange the power has been greatly reduced.

So how many sockets have you got, including any you don't use, and how many are used and for what? Does every socket that is used have a filter on it, or do you have something connected without a filter?

Have you any phone extension cables, either to the router or to anything else? Is the router connected to the master socket?

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet Extra Fibre (FTTC). Sync ~ 57.4/14.6Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User RobertoS
(sensei) Fri 26-Oct-12 12:35:41
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Re: Looking for advice on changing provider


[re: Anonymous] [link to this post]
 
By the way, seeing as this could go on a bit, if you register it is a lot easier to use this place. No captchas when posting, a lot fewer adverts, and you can alter the layout of the forums. Just for starters tongue.

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet Extra Fibre (FTTC). Sync ~ 57.4/14.6Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Administrator MrSaffron
(staff) Fri 26-Oct-12 13:47:51
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Re: Looking for advice on changing provider


[re: deleted] [link to this post]
 
Will make no difference to the upstream as the modem connection speed is governing that

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Fri 26-Oct-12 14:04:21
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Re: Looking for advice on changing provider


[re: MrSaffron] [link to this post]
 
The OP's problem is downloading.
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