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Anonymous
(Unregistered)Mon 29-Oct-12 21:14:24
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Re: Looking for advice on changing provider


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
Which is perfect. That's effectively full speed smile.

Presumably the upstream is OK as well. You sure there wasn't a second box below the one you pasted to here?

So what happened to the 2.7Mbps you started with in the OP here? You said you'd had that for years.


I wish I knew. I am really lost. My g/f had a terrible time today with Eclipse on the phone, they even sent her to buy a new phone! Then, when I got in after she'd given up... I got these results. I'm totally confused. Even moreso, I work in IT and HATE it when things get fixed for no reason.

I'm going to write to eclipse to ask for a full explanation.

From what I can gather, the line fault they said they fixed last week, wasn't fixed. Today they said they still see an error. And yet I get these results. I get the feeling that *possibly* someone else has complained to BT and BT have come out and fixed something, on a similar timescale - it's all I can imagine.

As for your question regarding a second box, no, I'm afriad there isn't a second box. I just ran it again to be sure (wasn't being careful, so ignore results) and screengrabbed it:

http://img850.imageshack.us/img850/5901/screenhunter...

So that's all I see, sorry frown

Thank you, again smile

kevin
Standard User RobertoS
(sensei) Mon 29-Oct-12 21:17:02
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Re: Looking for advice on changing provider


[re: Anonymous] [link to this post]
 
Hmmmm. Most odd. I'm not happy about that.

What does speedtest.net say now? Down and up?

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet Extra Fibre (FTTC). Sync ~ 57.4/14.6Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Anonymous
(Unregistered)Mon 29-Oct-12 22:11:52
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Re: Looking for advice on changing provider


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
Hmmmm. Most odd. I'm not happy about that.

What does speedtest.net say now? Down and up?


speedtest,net is giving better figures.

http://www.speedtest.net/result/2273206561.png

6.94 down, 0.38 up


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Standard User RobertoS
(sensei) Mon 29-Oct-12 22:19:32
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Re: Looking for advice on changing provider


[re: Anonymous] [link to this post]
 
Yes, those are OK, speed as expected for your connection.

The BT test is rather temperamental these days, but usually it fails completely at the results stage or completes OK.

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet Extra Fibre (FTTC). Sync ~ 57.4/14.6Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User XRaySpeX
(eat-sleep-adslguide) Tue 30-Oct-12 00:39:19
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Re: Looking for advice on changing provider


[re: Anonymous] [link to this post]
 
Speedtests now look good smile. So what are your router stats now? Just copy & paste them.

Did you update router firmware as I suggested earlier?

EDIT: Did you get a new phone? Maybe that changed things.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC

Edited by XRaySpeX (Tue 30-Oct-12 00:42:33)

Anonymous
(Unregistered)Tue 30-Oct-12 08:54:40
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Re: Looking for advice on changing provider


[re: MrSaffron] [link to this post]
 
All i can say is avoid VirginMedia, unless you can find good reviews in your local area, IMO if your having bad ADSL in your area, if VirginMedia is available you will find that its is already over capacity and with bring you more headaches in the long run, ALL ADSL in my local area is terrible, speeds close to the street cabinet are good, but the uploads are terrible, and the peak time speeds drop to non existent, but that being said, the ping and jitter of the ADSL product is/was much better than the SUPER FAST SUPER DUPER VirginMedia, who have massive issues with over selling in many areas, jitter into the 1000s some days, i would suggest id BT Infinity is available in your area look for a third party re seller like SKY who dont limit the connection anywhere near as much as BT do.
Standard User XRaySpeX
(eat-sleep-adslguide) Tue 30-Oct-12 13:50:13
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Re: Looking for advice on changing provider


[re: Anonymous] [link to this post]
 
In reply to a post by Anonymous:
speeds close to the street cabinet are good
Speeds have nowt to do with distance from street cabinet but from exchange.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
Anonymous
(Unregistered)Tue 30-Oct-12 19:13:51
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Re: Looking for advice on changing provider


[re: XRaySpeX] [link to this post]
 
In reply to a post by XRaySpeX:
Speedtests now look good smile. So what are your router stats now? Just copy & paste them.

Did you update router firmware as I suggested earlier?

EDIT: Did you get a new phone? Maybe that changed things.


Hey, not had a chance to update the router FW yet, no. Stats are:

port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 607505 930150 0 658 8681 33:50:43
LAN 10M/100M 199359 0 0 97 0 122:10:01
WLAN 11M/54M 3386187 2669586 0 9173 885 122:09:52

ADSL Link Downstream Upstream
Connection Speed 8128 kbps 448 kbps
Line Attenuation 6 db 2 db
Noise Margin 13 db 28 db

So, been talking to my ISp again today and they insist there's an error still on the outside line and BT (assume) have said it'll be fixed on Nov 1st. Quite what will happen to my connection, I do not know. It can't really get better and Eclipse simply ignore my statements regarding what error gives me a good connection!

We did get a new phone, yes, but the better speed was achieved with the old one plugged in
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