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Standard User RobertoS
(sensei) Tue 20-Nov-12 18:59:20
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Re: Exchange upgrade, do I have to do anything?


[re: deleted] [link to this post] 		 
What router is it?

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet Extra Fibre (FTTC). Sync ~ 53.5/15.2Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User deleted
(deleted) Tue 20-Nov-12 19:11:43
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Re: Exchange upgrade, do I have to do anything?


[re: RobertoS] [link to this post] 		 
In reply to a post by RobertoS:
What router is it?


home Hub 3
Standard User Wagstaff
(committed) Tue 20-Nov-12 19:24:37
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Re: Exchange upgrade, do I have to do anything?


[re: deleted] [link to this post] 		 
In reply to a post by RedKelt:
I hate BT.

You're not the first to record that sentiment - and you won't be the last.frown
Time, I think, to change providers.

Wagstaff


"Everything works itself out in the end; if it doesn't then it's not the end."


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Administrator MrSaffron
(staff) Tue 20-Nov-12 19:27:40
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Re: Exchange upgrade, do I have to do anything?


[re: deleted] [link to this post] 		 
Changing router will make no difference. it needs your ISP to do the changes.

IMPORTANT:

There is a small possibility they have moved you, but are leaving you on a profile that fakes the old style connection, and this will change in a day or two.

NOTE I said SMALL possibility. I am pretty sure that the migration from IPStream to WBC has not actually gone through.

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User RobertoS
(sensei) Tue 20-Nov-12 22:17:52
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Re: Exchange upgrade, do I have to do anything?


[re: MrSaffron] [link to this post] 		 
In reply to a post by MrSaffron:
There is a small possibility they have moved you, but are leaving you on a profile that fakes the old style connection, and this will change in a day or two.

NOTE I said SMALL possibility. I am pretty sure that the migration from IPStream to WBC has not actually gone through.
Now you raise this issue Andrew, which I'd forgotten about, I thought it was quite common? Normal, in fact?

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet Extra Fibre (FTTC). Sync ~ 53.5/15.2Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Administrator MrSaffron
(staff) Tue 20-Nov-12 23:07:19
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Re: Exchange upgrade, do I have to do anything?


[re: RobertoS] [link to this post] 		 
Varies according to what the ISP asks for I believe

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Wed 28-Nov-12 22:17:43
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Re: Exchange upgrade, do I have to do anything?


[re: MrSaffron] [link to this post] 		 
Hi guys.

Been nearly 4 weeks since exchange was upgraded and my router still shows me on the previous system of up to 8mb. No speed increase.

Do I take that additional work by BT is required for the upgrade to take effect?

Samknows shows my exchange as being upgraded also!
Standard User RobertoS
(sensei) Wed 28-Nov-12 22:46:31
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Re: Exchange upgrade, do I have to do anything?


[re: deleted] [link to this post] 		 
How long since you rebooted the router? (Best done during daylight).

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet Extra Fibre (FTTC). Sync ~ 53.5/15.2Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Administrator MrSaffron
(staff) Thu 29-Nov-12 09:00:25
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Re: Exchange upgrade, do I have to do anything?


[re: RobertoS] [link to this post] 		 
And has your ISP confirmed that an order has been submitted to move you to the ADSL2+ service?

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Thu 29-Nov-12 21:31:26
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Re: Exchange upgrade, do I have to do anything?


[re: MrSaffron] [link to this post] 		 
I turn the power off and on about every other day.

Depends on who I talk to at BT in regards as to whether I've been switched over to 21CN service or not. It's bewildering how incompetent they are.

Line state: Connected
Connection time: 0 days, 23:22:04
Downstream: 7.875 Mbps
Upstream: 448 Kbps

ADSL Settings
VPI/VCI: 0/38
Type: PPPoA
Modulation: G.992.1 Annex A
Latency type: Interleaved
Noise margin (Down/Up): 9.1 dB / 27.0 dB
Line attenuation (Down/Up): 32.9 dB / 18.5 dB
Output power (Down/Up): 19.8 dBm / 12.0 dBm
FEC Events (Down/Up): 193264 / 3
CRC Events (Down/Up): 3251 / 4
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
HEC Events (Down/Up): 8512 / 2
Error Seconds (Local/Remote): 2477 / 7

Edited by deleted (Thu 29-Nov-12 21:32:52)
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