If it's only the ISP login settings he doesn't need ethernet. Wireless is fine. But it sounds as though for some (so far uknown reason) someone is using the factory reset. In which case your post is the easiest.
BatBoy, (and myself), wondered about a faulty router, but hard to tell with almost zero answers to questions. I also wondered about it being unmanned, e.g. a webcam up a church steeple or similar and the recent extreme cold causing a reset.
But - he long ago got the answer about remote access. What on earth is going on, with people there and no-one able to do the settings which shouldn't be getting lost anyway, is a complete mystery.
Unfortunately the OP is not helping us help him.
My broadband basic info/help site - www.robertos.me.uk |
Domains,website and mail hosting - Tsohost.
Connection - Plusnet Extra Fibre (FTTC). Sync ~ 54.0/14.9Mbps @ 600m. -
BQM
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.