If there is no connection, how can you connect to it?

We Engineers are clever, in fact incredibly clever so much so that we can achieve anything, well almost! The one thing we cannot achieve is "The Impossible".

yes i know engineers are clever i didnt mean in a bad way just thinking they must have something that even if the router has no internet connection but still connected tot the phone line there might be a way to access it

If it was a commercial high availability device then as a back up for on line maintenance via the internet the fall back method would be to dial into the router via a telephone connection.

Since you are talking about a domestic device then this isnt an option.

You need to get someone local to fix it so it can connect to the internet.

Think of it this way (in very broad and simplistic terms) ...

To get things going, the router connects to the exchange equipment. (Establishes sync).
The router sends ISP login details to the exchange equipment.
The exchange equipment sends a request to the ISP equipment that the router wants a conversation. (PPP session).
The ISP equipment sets up your connection to its routers to the outside world of the web/internet. (Establishes a PPP session).
Job done.

You want to do it in the opposite direction. So do all the hackers in the world.

Someone somewhere, (you), says please let me connect to IP address 123.456.788.123
Your ISP routes that request to the ISP that owns the 123.456.nnn.nnn range.
That ISP says "what the heck?" That router isn't connected at the moment. Sod off hacker!

ok guys thanks

Have you checked that the phone line itself is working - by plugging in a simple corded phone etc?

Also do the 1707 Quiet Test.


If the line is working, then try another router IF you have one available.

As the others have said, if there is a failure at any point that prevents the router connecting, the ISP can not readily connect to that router, except by a very convoluted arrangement which would probably take a few days to put in place, at some expense.

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Keep in mind that "The Internet" is really "piggy-backed" on the local (Openreach) phone line ("The Last Mile"); and will fail if the phone line has "failed", hence the splitters that are used to separate the two signals at the user end.

Something similar occurs at the exchange end, so that in practical terms, the multi-plexed broadband signals from everyone on that exchange, follow different paths from the phone signals.


For example, say your broadband etc was working but you wanted to have a parameter changed by your ISP.

You use your corresponding phone connected in to the same splitter etc, to ring the ISP.

The audio conversation will normally use different routings, going through different exchanges to you ISP, yet your broadband router is right beside you, and the ISP's equipment may be similarly beside the person at that end.

The difference in distance terms may be considerable.

Typo - 17070

Surely, if the distance is a problem, ring someone on site, have them connect a laptop, and then talk them through the set up .........

This thread is ludicrous! If the router is not connected to the Internet, then obviously there is no way to connect to it remotely over the Internet

In reply to a post by gt11990:

the router has no Internet connection but still connected tot the phone line there might be a way to access it

Like talking to it? Do you really believe that it listens to voice commands?

now my second question aint there any way on earth i could ever access it with out it having internet connection becuase come on there must be something engineers who make the routers have designed

You could have a Cisco router with a dialup modem connected to its serial port and call it up over the PSTN line, but otherwise you're relying on a working internet connection to access the thing that err connects to the internet. The problem is self evident.