I think I would.

From those stats compared to the ones a while back, I would think something hit the upstream frequencies. Note the downstream and upstream noise margin changes.

If the noise was still there during the re-sync, which is quite possible, the noise margin would rise when the noise stopped.

I'll do that in the morning.

My mistake by the way - it had been down 3 hours earlier (misread 3 hours for minutes!)

The BQM showed a bit more blue this past day or two but not a lot.
Husband been working in the garage the past two afternoons ..and using a grinder!

In reply to a post by TrishaH:

Husband been working in the garage the past two afternoons ..and using a grinder!

As long as he isn't grinding animal bones you should be safe.

Duh! ...bench grinder ...and both dogs still intact.

Just thought that may have caused the interference.

I'd forgotten about the dogs. I wasn't thinking about those at all. I'm sure he wouldn't harm them. Beef ribs and lamb knucklebones were the sort of thing on my mind.

[ghoul] Think about it [/ghoul].

Aye we can. We can set the Target to 6db and a Stable profile which will stop ot from hitting 3db.

PM the details and I'll have this done for you.

Since the early discussion of the OP's problem the line concerned seems to have largely stabilised, on the 3dB setting. But it's good for the OP to know you can do this if necessary .

Close to the line any power tool is likely to cause some noise - the very nature of an electric motor means there will be wideband RFI, most significant at switch on, but will continue as the motor runs.

Many years back, we had a small hand held motor specifically designed to create "noise" and was used for testing immunity to interference. If I was to put one close to street cabinet it would probably create enough noise to make every line unusable.

Haven't been able to read any of these messages until now.
After hours of hoping to get it to re-connect, I called the Tech services, a short while ago, spoke to Sherrif who was very helpful, and he did indeed decide to re-set the SNR and put it on Stable profile
Very happy now as it's synced at what it was before Nov 7th and the latency has gone back down too.

Seems it was teetering on the brink when I first asked the original question of this thread last week! ...and it's lookiing like they were spot on!

As you can see, it gave up this morning, and hopefully it's fixed now
These are the stats just a few minutes after the margin was re-set etc:

DMT Status No Defect
Operational Mode ADSL2+
Upstream 1080
Downstream 8107
SNR Margin(Upstream) 5.4
SNR Margin(Downstream) 6.1
Line Attenuation(Upstream) 26.6
Line Attenuation(Downstream) 45.5

Looks pretty much as it used to before early November, and was a really stable connection until then.

Websites now seem to be loading as fast as they used to, and emails downloading properly again! Happy