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Standard User MHC
(sensei) Thu 21-Feb-13 13:00:54
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Re: In a quandary


[re: deleted] [link to this post]
 
RSL works with the TD8960/61 so you could try that or using te custom option you can tweak it.

There is also a discussion page on how run it under Linux http://forum.kitz.co.uk/index.php?topic=1716.0


Don't get too hung up with the "Diagnosed and suddenly all is sorted" and believing someone is not telling the full story. It happens a lot in comms, for example a punch down connection (IDC) may not be perfect and the BT Tech starts to try and find out why ... he inserts the test jack into the Krone strip and all appears correct and the fault has disappeared. What happened was that inserting the jack sorted the IDC issue. Or, your profile has been downloaded and then part of that promulgated through various systems. One system got a small corruption - say just two bits wrong and it caused problems. During diagnostics they load test data and no fault found, so your data is reloaded and this time, all is correct. Problem gone - but no one knows exactly why.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

M H C


taurus excreta cerebrum vincit
Standard User deleted
(deleted) Thu 21-Feb-13 14:13:09
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Re: In a quandary


[re: MHC] [link to this post]
 
Unfortunately RSL does not work with this adsl modem/router - looking at the web page interface, it is produced using 'on the fly' js with a back end web sql DB, so no matter what I tried RSL couldn't see the data - just the js code.

OK, so your explanation re BT doing diagnostics does sound true - so I wonder if something got changed around Sept/Oct last year, interferring with my line somewhere, and the fault was missed after all this time?

I do appreciate that sort of error though - a few years back when I was an employed IT guy, one user kept on complaining he had to reboot 2 or 3 times to get his machine on the network. After a lot of tests, I decided to run a straight Cat5 to the router... and all was well. Tracing the existing floor box connection, whoever laid the carpet had pinned the cable tray right through the middle (and that floor box cable) - and sometimes it must have shorted out, other times it didn't. laugh

Nick
Standard User deleted
(deleted) Thu 21-Feb-13 18:06:30
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Postponed


[re: MHC] [link to this post]
 
In reply to a post by MHC:
I would cancel - for the time being. Tell Enta that you want to "postpone it" which will keep their fault record open.

They might be nothing wrong now, but it could be that the diagnostics could have done something unseen. I have had 5 BT Tech visits (up to 5 hours long) and spent hours on the phone trying to resolve a problem that everyone could see. Finally, it just suddenly changed and the problem was solved. The BT staff are at a loss to say what they changed or did (and I believe them) and cannot identify any changes that have been made.

So, just keep monitoring for a week or two and then decide if you are happy.


Been up great all day since the 'diagnostics' this morning (at perhaps my best sync rate/speed ever), and have taken your advice - I do not want a bill for 'no problems found' now.

Thanks for your (and everyone else's) help.

Nick


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Standard User yarwell
(sensei) Thu 21-Feb-13 20:41:41
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Re: In a quandary


[re: 4M2] [link to this post]
 
it's reporting "line attenuation", the "signal attenuation" is probably very similar.

--

Phil

MaxDSL - goes as fast as it can and doesn't read the line checker first.

MaxDSL diagnostics
Standard User deleted
(deleted) Thu 21-Feb-13 21:48:15
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Re: Sync speed and IP Profile getting lower and lower


[re: deleted] [link to this post]
 
I'm with AOL and I noticed similar in mid November last year.
So far in the last month, BT have re-routeed my line, BT broadband said the line is perfect and then couldn't get it to work!
The line gets reset at odd times (once whilst on the phone to AOL!!)

I've tried 3 different router/modems and just bought a brand new asus - strange but no difference.
I get a better rate using a 3G dongle.
I've just given up for the time being I really can't be bothered.
Standard User deleted
(deleted) Fri 22-Feb-13 10:00:21
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Sorted!


[re: deleted] [link to this post]
 
Well been up for 24 hours now, no disconnects and still a nice fast connection @ 6182 with d/l speeds of around 5.5mb.

So that goes to prove sometimes there are issues on the line that BT refuse to believe for some reason or other until you can actually get them to do something.

I am glad I cancelled the engineer today now smile

Nick
Standard User deleted
(deleted) Mon 25-Feb-13 16:34:10
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Router Stats


[re: MHC] [link to this post]
 
Well, my line is still playing up - and routerstats didn't work, but if you are interested, I hacked my own 'stats' script:

http://forums.thinkbroadband.com/linux/t/4214138-tp-...

So I can keep check now.

Nick
Standard User deleted
(deleted) Tue 26-Feb-13 10:27:57
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Re: Sync speed and IP Profile getting lower and lower


[re: deleted] [link to this post]
 
Well, I need to get an engineer I suppose. Since Thursday 21st I have had 4 disconnects, and each time on re-connection my SNR margin goes up, my sync speed goes down, and IP Profile and max line speed goes down.

I am currently sync'ed at 3096 with SNR margin of 19.6 and line max speed 4mb with a IP profile of 2.71.

Interestingly enough I was running a measure on my router over night - it disconnected at 09:50 today. There was no drop in SNR (it was at 9.1/13.2) so I dunno what is causing it.

Nick frown
Standard User yarwell
(sensei) Wed 27-Feb-13 13:07:55
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Re: Sync speed and IP Profile getting lower and lower


[re: deleted] [link to this post]
 
I am currently sync'ed at 3096 with SNR margin of 19.6
Should speed up on a resync, as 19.6 isn't a target margin and 3096 isn't a banded profile speed ?

--

Phil

MaxDSL - goes as fast as it can and doesn't read the line checker first.

MaxDSL diagnostics
Standard User deleted
(deleted) Wed 27-Feb-13 13:27:33
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Re: Sync speed and IP Profile getting lower and lower


[re: yarwell] [link to this post]
 
It wouldn't - just used to re'sync at 3092(ish). Anyway, engineers just left smile

FULL REPORT TO FOLLOW laugh laugh

Nick

Edited by deleted (Wed 27-Feb-13 13:30:39)

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