The Master socket has 2 "sockets". The Left Hand one is the connection for a router, the Right Hand one is a normal, shuttered, phone socket.
To allow me to use a phone upstairs, where I have to keep the PC, I require an "2 extension plug" which goes into the Phone Socket. From this I run my downstairs and upstairs phones.
Does this help?

Sorry Yarwell, I am not trying to waste anyone's time!
I just find that, to get a poor quality speed to my PC, seems to be more than there may be a fault on the line.
My problem is that, without me doing anything, my download speeds drop.
If it was something in my house connections that was causing the problem I would expect that nothing would change.
When the Professionals come up with different available, maximum, speeds for the line, I find it very mystifying.

>When the Professionals come up with different available, maximum, speeds for the line, I find it very mystifying.

That line is odd to me, what different speeds. Everyone here has been in agreement on your line speeds.

The joy of ADSL is that it is AM radio crammed down a telephone wire, and the pops and crackles you would get listening to an AM radio station can also affect ADSL. When these happen the modem loses the signal and drops the connection to retune, and sometimes after the retune it does not get quite as good a signal.

So the master socket looks like one of the sockets in this picture.
http://www.thinkbroadband.com/images/iplate/bt-adsl-...

If so then these can break occassionaly and so removing the faceplate to reveal the test socket and checking there is to be advised. i.e. http://www.thinkbroadband.com/images/faq/faceplates/...

Probably make no difference, but it is part of work someone would do if you paid them to come out and look into things for you.

I meant the "Open Reach" Engineers.
One said that the maximum speed that the line could deliver was 1.2Mbps.
Another said that the maximum speed the line could deliver was 1.4Mbps.
Immediately afterwards my speed shot up to 1.6Mbps!

On a previous occasion, after several engineers tried to fix a fault, on engineer investigated the line, found a faulty connection, did a temporary fix, and the speed went up to 1.96Mbps.
It seems all smoke and mirrors to me!

'Openreach' engineers are generally not trained in how to estimate speeds based on the mathematics of how ADSL works.

Some some will be finger in the air guesses, others based on some automated systems and even with the best mathematics the variation in noise environments can give different results from day to day.

You are on a line that is so long, that a few years ago you would not have been allowed to order ADSL at all and in some cases where people complain a lot, Openreach has given people the choice of take this level of service or just cancel.

Sounds like a "Heads, you win! Tails, I lose!" situation!
I do, however, appreciate the suport from the Forum.

No, as others have explained, if you just test with the router *only* connected, and there is no change, then you know it is not the phone wiring that is at issue.

If the connection IMPROVES with only the router connected, then you know you have an issue with the phone side of things, and can start to look at the phone extension cables/filters etc.

Nick

Did as you suggested, thanks.
Before disconnecting the phone:
Download 1.37 Mbps Upload 0.55 Mbps
After the disconnect:
Download 135 Mbps Upkoad 0.56 Mnps.
I will now re-connect my phone.
Heigh Ho!
Gordon

In reply to a post by scottie4642:

The Master socket has 2 "sockets". The Left Hand one is the connection for a router, the Right Hand one is a normal, shuttered, phone socket.
To allow me to use a phone upstairs, where I have to keep the PC, I require an "2 extension plug" which goes into the Phone Socket. From this I run my downstairs and upstairs phones.
Does this help?

So you have a splitter ("2 extension plug") for the phones and a long ADSL rj11 lead for the router connected to the front of the faceplate?

Just for testing you need to remove the faceplate (which will disconnect both phones and the filtered faceplate its self) use a short ADSL rj11 lead together with a dangle micro filter, or a short modem lead, connecting the test socket in the master NTE5 to the router. This will probably involve bringing the router downstairs and using a long ethernet rj45 lead to the computer, or bringing both the router and the computer downstairs if you don't have a long ethernet lead.

Edit: if you have wireless connectivity between the router and the computer that would be sufficient for checking the router stats rather than using a long ethernet lead.

Edited by 4M2 (Fri 08-Mar-13 13:31:01)