Soory I'm trying to take so much info in, I'm struggling to get to grips with it.
. I'm flicking through so many copied and pasted notes and stats, I think I need to clear it up a bit and try again,

Im keeping an eye on the stats and will post before the engineer arrives.
Out of interest. I had a high amount of Signal losses before this new faceplate was fitted, but no signal losses ever with Sky BB withe the only difference being the routers. Same line, same micro filter etc, yet I switch to EE and problems arise instantly. Are Telephone exchanges highly unlikely to fail from time to time - or do the regularly suffer there own faults?

Thank you - andI'm more than willing to share my Mcvities Dark Chocolate biscuits with him

Stats will be posted before he arrives. I'm actually quite excited which is a bit odd considering I'm still new to all this stuff and its still sinking in.

From experience the *engineer* will ignore what you show anyway, and just do the tests. These will 'pass', of course.

So don't try to hard.

Nick

You may not have been on ADSL2+ with Sky?

In reply to a post by Vince730i:

I had a high amount of Signal losses before this new faceplate was fitted, but no signal losses ever with Sky BB

I thought you said you had this filtered faceplate fitted 13 days ago by the OR eng, and you only the Loss of Signal on last Fri/Sat?

In reply to a post by Lethe:

From experience the *engineer* will ignore what you show anyway, and just do the tests. These will 'pass', of course.

So don't try to hard.

Nick

That's rather cynical and pessimistic isn't it?

From my experience of an OR engineer, admittedly an SFI, he was both interested in my setup, results and experiences with the BB connection, extremely helpful, explained what he was doing, showed me his findings from the test socket and called me from the exchange after he had checked the line from the test socket via the cabinet to the exchange. Lastly he reported that he had found the fault at the exchange and had fixed it and was going to send the report to my ISP.

I did say from *my experience*.

I guess it luck of the draw.

The tests will pass though.

Nick

I've had BB with EE since 22nd off Feb this year. I had around 86 signal losses since day one up untill the 18th of March. During these dates I had D/L speeds as low as 0.02 and U/L of 0.74 and highest speeds of 3.2 D/L and 0.97 U/L. I had contacted EE due to my router re-syncing and they told me it was all due to DLM running and would sort itself out. I got so fed up with it starting to re-sync on a Thursday/Friday that I called them and said that something must be wrong, and they sent an Engineer out. I had an unfiltered face plate which he changed for the new type and all was good for a while. I disregarded the previous signal losses as I didn't think it would happen again once DLM (10 day stabilisation) had finished, but Thursday/Friday last week was beyond a joke and registered the 250 signal losses which made me think a problem exsists somewhere. Sorry for any confusion

That's a good point, but I honestly don't know if I was as I rarely had to log into my router to check for any issues. Is ADSL2+ a little more sensitive?

I've got nothing to show him really - and the last engineer that called out was a great guy. I'm hoping he returns again, but a second opinion is always a good thing.