Thanks for that.

I don't have an AM radio, but would an EMF meter work?

Not you need something that can pick up RF in the 40KHz to 2.2MHz band and is tuneable, as there are lots of AM radio stations in the band

Think I may need a lot of luck

I remember going here before and I think this was prior to the 2nd OR Engineer visit.
I think I will get the Fault Management Team to take a look at my old thread. They may even learn a thing or two

In reply to a post by Vince730i:

I think I will get the Fault Management Team to take a look at my old thread. They may even learn a thing or two

No comment LOL!

What will happen with regard the OP's IP Profile with all this switching between ADSL1 (8128K) and ADSL2+ (~15000K) - will the 21CN kit handle that automatically without any problems?

Edited by 4M2 (Wed 10-Apr-13 19:50:03)

Yes. I think on ADSL he will get the stepped profiling though, not the ADSL2+ 88.2%.

Edited by RobertoS (Wed 10-Apr-13 20:59:05)

Users on 21CN WBC who are running in just ADSL mode still get the 88.2%

Yes, I think I was mixing it up with IPSC.

You are wasting your time talking on the phone to EE, either having to repeat yourself or being told diff things or whatever and getting even more confused.

There is nowt to lose, not even time, by writing a formal letter under their Complaints procedure, stating:

• It is evident that there is a BB fault on your line, probably excessive noise somewhere, proven by your high downstream error rates, frequent discons and re-syncs, large drifting of SNRM during a connection session. and low throughput.
• You are getting nowhere on phone with Fault Management Team who don't seem to know what they are doing.
• Insist on a SFI eng being sent to track the source of the fault.

I have found that this is the only way to get Orange to do anything constructive. They have even twice sent me OR engs when it was obvious they weren't necessary nor had the power to do anything in my case, but in yours they should be able.

Very impressed with that reply

Anyway, I've been put back onto ADSL2+ now, and the NM are dropping, I've had random LoS (7 so far) 3 phone calls from the fault management team, and am waiting for a call from 2nd Tier Fault Management. Interestingly, the guy from the fault management team told me "By escalating my fault to 2nd tier, my fault will be resolved quickly and fully" obviously I was astounded by this, and I asked it he was sure. He said "Of course I'm sure, every fault I've ever passed to them has been resolved." I said "it would of been extremely helpful if EE ;(Excuses Excuses) had done this 6 weeks ago!" We'll, that's the quickest I've ever heard a phone call cut off.
Lets see what tomorrow brings (today now)