The engineer did indeed arrive today at 2. I posted my initial question rather late last night. Sorry for the confusion.

Seems that the max capacity on my line is 42mb due to my distance from the cabinet, which is 600 metres away. But the engineer told me where it is, and it's at the end of my road and around the corner which Google maps tells me is 300m away. Whatever. I'm unlikely to get any more speed on my line.

I'll have to ask Plusnet to see if I can just get the 40mb package, should there be one. I don't want to pay more for speed I can't get (hope that makes sense?) Won't hold my breath though. Not as helpful as I thought they were.

Edited by deleted (Sat 13-Apr-13 21:08:22)

In reply to a post by blackrainbows:

Seems that the max capacity on my line is 42mb due to my distance from the cabinet, which is 600 metres away. But the engineer told me where it is, and it's at the end of my road and around the corner which Google maps tells me is 300m away.

Maps don't always give the right answer- it's the length of the cable that matters, and it's far from unknown for them to take the scenic route

That's pretty much what I thought. Can't be helped. I wouldn't have gone for the package I'm on if I'd known that I'd only get 40 though.

The Plusnet 40/10 product has a 40GB allowance in peak-time, though unlimited overnight. And a small amount of P2P/newsgroup throttling at times.

In reply to a post by blackrainbows:

Not as helpful as I thought they were.

What haven't they done?