CS phone numbers on the way out? :: General Broadband Chatter

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RobertoS
(sensei) Sat 27-Apr-13 13:04:15

Re: CS phone numbers on the way out?

[re: deleted] [link to this post]

Ahhhhh!

There we have an explanation of the 40% phenomenon!

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 54.2/15.2Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
^{~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.}

Chrysalis
(legend) Sat 27-Apr-13 15:48:26

Re: CS phone numbers on the way out?

[re: RobertoS] [link to this post]

note it says feedback, its probable BT have a twitter team to read twitter comments (as they out in the open) whilst on the phone BT are more likely to fob you off throw comments in the bin then take serious.

BT Infinity 2 Since Dec 2012

bobble_bob
(experienced) Sun 28-Apr-13 19:16:19

Re: CS phone numbers on the way out?

[re: RobertoS] [link to this post]

Moving with the times. People used to communicate by letter or phone, but now people communication is via email or other electronic means. Alot more companies seem to have Live Chat facilities now too.

Although Facebook/Twitter do seem to be taking over the world, its only like needing an email address. Without signing up for email you cant send a message or sign up to forums but this is accepted now and nearly everyone has one.

Edited by bobble_bob (Sun 28-Apr-13 19:16:33)

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