In reply to a post by virgil7:

Eh, I thought I replied to Kelly Dorset's post yesterday?

It doesn't appear so . As a matter of interest, and it is relevant, what PlusNet package are you on?

Anyway, I'm no IT ex spurt, just a silver surfer who reads too much 'stuff' on the internet.

Such as: http://www.choose.net/media/guide/features/broadband...

Maybe you haven't seen this PlusNet article, which the site you link to doesn't seem to have done .

The same prioritisation applies on "allowance" packages, which is good. Though those do have speed restrictions at times as well - your linked source accepts that such are common.

In reply to a post by virgil7:

Eh, I thought I replied to Kelly Dorset's post yesterday?

No, that was me!

, that was me!


Hello me

But seriously folks ... I eventually received a reply from Post Office 'support' after five days stating they only have an order for homephone no broadband orders have been placed at all.

So I have now asked Leslie Costar at ICUK to submit my migration order to Openreach for the third time.

Watch this space /(*_*)\

Hi you

In reply to a post by virgil7:

I eventually received a reply from Post Office 'support' after five days stating they only have an order for homephone no broadband orders have been placed at all.

There is no reason for PO to know anything about your BB. They are only your Homephone provider, for which they should have a contract, not just an order.

EDIT: Or are you now saying that you have only just ordered phone from PO at same time as BB from ICUK? In which case that could be reason for the BB order failure as the phone is not yet in place.

Edited by XRaySpeX (Tue 15-Oct-13 14:11:24)

Here's a bit more "stuff" on the internet to read.

In reply to a post by Apprentice:

Here's a bit more "stuff" on the internet to read.

An informative article, thanks ... I like your homepage btw

In reply to a post by XRaySpeX:

Hi you

In reply to a post by virgil7:

I eventually received a reply from Post Office 'support' after five days stating they only have an order for homephone no broadband orders have been placed at all.

There is no reason for PO to know anything about your BB. They are only your Homephone provider, for which they should have a contract, not just an order.

EDIT: Or are you now saying that you have only just ordered phone from PO at same time as BB from ICUK? In which case that could be reason for the BB order failure as the phone is not yet in place.

Sorry, I've only just seen this post but, yes indeedy, I ordered the phone line rental with the PO at roughly the same time as I gave my MAC to ICUK, hence the open order.

Roberto Bob had the right idea further up the thread when he stated:

"I'm surprised ICUK can't get the actual reason from Openreach"