What happens if somebody doesn't wish to renew - do they refund the full six months advance payment?
They do, but they only refund in whole quarters. So if you cancel with 5 months and 3 weeks remaining, they only refund 3 months.
Also, if you want more than 3 months of refund, you have to send them photocopied evidence that you no longer watch TV at your current premises, e.g. "a final utility bill, a tenancy agreement, confirmation of college terms, a bill of sale or receipt or a solicitor�s letter".
It's unclear how any of these items proves you no longer watch TV at your current premises.
Oliver.
Edited by Oliver341 (Sun 26-Jan-14 23:11:24)



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