Hi KelvinBridge,

Our services are applied in the business world in many large Enterprises; and yes in those cases analytics fees applied.

However, for this project (BBFix) we have been tasked by Ofcom to review consumer Digital Britain. The BBFix Project is absolutely free to use from a consumer point of view, due to our agreement with Ofcom.

I hope that is truly clear - there are no charges at all from the consumer perspective.

Thanks
Kes

In reply to a post by Malwaremike:

I wondered when somebody would mention fees. I'm a simple old non-techie soul and was rather puzzled by the first four posts in this thread. But when I see the words contract and consultant I keep my hand firmly around my wallet.

Hi Malwaremike,

As per another response I've just made, this specific project (BBFix) is working with Ofcom.

There is absolutely no charge at all to the consumer for taking part, due to this agreement with Ofcom.

Our services are of course applied in the Enterprise world outside of this project, and yes, of course, charges apply in those situations.

I hope I'm being 100% clear - it's imperative that people who are willing to join in with the BBFix project know that there is no cost to them.

Thanks
Kes

So you want people to install some software to analyse my broadband.

How do we know your not secretly logging stuff we look at? Or gathering data to pass on to 3rd parties?

He is Kent Ertugrul and I claim my £10!

Hi bernies

The measurements are all completely benign - ICMP and HTTP/S GETs. How those standard measurements are analysed via our algorithms happens within our Analytics Engine. There is therefore nothing sensitive being collected by our service.

I can absolutely relate to the view you've posed, which is why in the original post, I have made assurances around the type of data collected, who sees that data, and our sensitivity around data security. Those written assurances, plus the fact we won this project with Ofcom through official paths (verifiable with Ofcom), and the links providing some additional context and background on our company, I would hope that you will see that we are an organisation of integrity and keen to show we are who we say we are, and do what we say we do.

I hope this goes some way to assuring you.

Thanks
Kes

In reply to a post by RichTea23:

Hi,
I note you have a Linux client but it can not be downloaded with out first signing up.
Can you please tell me a little more about the client application.
e.g. is it script based, python / Perl etc, or maybe a C app and is the source open?

Hi RichTea23,

We can give you visibility of the Agent here - please feel free to download and have a look:

http://actual-experience.com/sw/5ea1cdd4026475283d25...

You won't be able to actually use it until signing up with the BBFix project though, so you are aware!

Thanks
Kes

In reply to a post by jelv:

He is Kent Ertugrul and I claim my £10!

I share the same first initial - but that's where my resemblance ends!

Kes

When you say ICMP, do you mean you are pinging the client router (in the way the thinkbroadband quality monitor does)? If so, you have a problem, as the BT Retail Home Hubs, covering a rather large proportion of the SOHO broadband market, don't respond to those.

In reply to a post by jelv:

He is Kent Ertugrul and I claim my £10!

......Did you have to show your packet of Instant Phorm ??

In reply to a post by Kezkay:

Hi KelvinBridge,

Our services are applied in the business world in many large Enterprises; and yes in those cases analytics fees applied.

However, for this project (BBFix) we have been tasked by Ofcom to review consumer Digital Britain. The BBFix Project is absolutely free to use from a consumer point of view, due to our agreement with Ofcom.

I hope that is truly clear - there are no charges at all from the consumer perspective.


Thanks
Kes

Ofcom>>Nearly 30% of advertising spend in the UK is on internet advertising
A major trend in advertising markets in recent years has been the growth of spend on the internet (Figure 5.8). In 2005, internet spend accounted for less than 10% of total advertising spend in all our comparator countries, but by 2010 online spend accounted for more than 15% in most countries, and approached 30% in the UK.##


No doubt this includes you salary !!