I'm game. I have registered and installed the app. I already test my line download and upload once an hour with a multi-threaded downloader, J Dast Auto Speedtester, will that effect the results for my line in the dashboard?

I have long been a vocal advocate of the importance of varied metrics, routes and targets - although a download test and a latency monitor can tell you a lot, they can also give false reassurance (when testing a new line/provider for example). You can have a perfect TBB speed test and flawless BQM, but still not be able to stream iPlayer properly on an evening, for example.

However, Actual Experience are being paid a lot of money by OFCOM. You are not passing a penny on to the participants and you are not even paying for advertising to recruit volunteers (despite you presumably being contracted to achieve the necessary numbers as I see no advertising from OFCOM for this scheme).

As far as I am aware, most internet users and TBB forum members are humans (although I do know exceptions). They already have a perfect tailor-made assessment as to how their connection performs for the most important human - themselves. Your algorithms offer no benefit to their understanding of their connection. Your case study on your website is most amusing - "Craig" knew full-well his new ISP was pants and not meeting his needs - he didn't need to pay you to monitor it and present this in a dashboard and graph.

My first question is - are you going to present the scores by different ISPs to participants in their dashboard, which is at least one thing I can think of that would be of benefit or interest? (Wherever OFCOM are going with this, advertising a quality score along with speed - it's never gonna happen in reality, this is pie in the sky stuff - so what can we see right now please that would be of practical use and benefit to participants rather than just lining your pockets...)

My second question is - do you guarantee that our data will never be passed on or sold to anyone other than OFCOM?

The question for me is how do you differentiate between a slow broadband connection at the router, problems with internal distribution (over wire or ariwaves) or a computer problem?

In reply to a post by vimto_girl:

My second question is - do you guarantee that our data will never be passed on or sold to anyone other than OFCOM?

My question is Kes, do you guarantee that our data will never be passed on or sold to anyone BY OFCOM?

In reply to a post by vimto_girl:

Actual Experience are being paid a lot of money by OFCOM. You are not passing a penny on to the participants and you are not even paying for advertising to recruit volunteers

Exactly. And why should they when sites such as this recruit for free? I think this pushes even Mr Saffron's tolerance to the limit. As I said earlier, when I see the words contract and consultant I keep my hand firmly around my wallet.

I've tried to find the Ofcom tender for this monitoring but failed, found the ones for their mobile measurements and other stuff but not this one.

Well I signed up at 10pm last night and as of 2pm today I have no data on the dashboard. It says if this is the case to email them which I have done but as of yet no reply. This isnt some kind of clever keylogger is it?

This isnt some kind of clever keylogger is it?

Don't forget to check your bank accounts now and again using another machine

In reply to a post by Banger:

Well I signed up at 10pm last night and as of 2pm today I have no data on the dashboard. It says if this is the case to email them which I have done but as of yet no reply. This isnt some kind of clever keylogger is it?

Have I got this correct?

You have spotted something from an apparently unknown company who is purporting to be acting on behalf of OFCOM?

This Company "spams" this site with multiple cross-postings until MrSaffron threantens to bar the culprit from the site - but you still signed up for it??

You downloaded some software without knowing whether it is genuine or a scammer?

You are now querying the possibility of it being a key-logger??

Please accept my apologies as it is not likely you would have done any of the above, is it??

Errrm, looked legit to me. I shall use another machine for banking Hindsight is a wonderful thing.