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Standard User deiwise
(committed) Sun 12-Jan-14 21:16:28
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Re: Requesting engineer installation for new broadband


[re: deleted] [link to this post]
 
In reply to a post by Ribble:
Id say, preppared to be staggared


A neighbour in the village tells me there's a planning application from Harlequin next to the existing cabinet. So things appear to be moving! Out of interest, would Harlequin be responsible for laying the fibre from the exchange, or do they only construct the street furniture and new cabinets?
Standard User deiwise
(committed) Wed 29-Jan-14 13:37:31
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Re: Requesting engineer installation for new broadband


[re: deleted] [link to this post]
 
In reply to a post by Ribble:
Id say, preppared to be staggared


RFS date set for March 2014. Definitely staggered smile
Standard User deiwise
(committed) Mon 09-Jun-14 14:35:32
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Re: Requesting engineer installation for new broadband


[re: deiwise] [link to this post]
 
Just to thank you, Ribble - the cabinet's currently being installed, and roadworks.org tells me they're laying fibre from Kingsbridge in July. Thanks for the inside info a few months ago.


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Standard User deleted
(deleted) Mon 09-Jun-14 17:08:01
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Re: Requesting engineer installation for new broadband


[re: deiwise] [link to this post]
 
If your mother is in Slapton then this link appears to show Cab 2. Perhaps you may recognise the location?

https://maps.google.co.uk/maps?q=slapton&hl=en&ll=50...
Standard User deiwise
(committed) Mon 09-Jun-14 17:09:46
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Re: Requesting engineer installation for new broadband


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No...nowhere near! It's here. Thanks though.

Dropped Pin
near South Devon Heritage Coast, Devon
http://goo.gl/maps/DSLRi
Standard User deleted
(deleted) Mon 09-Jun-14 17:15:03
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Re: Requesting engineer installation for new broadband


[re: deiwise] [link to this post]
 
Same place. What did you get when you used my link?
Standard User deleted
(deleted) Mon 09-Jun-14 17:33:19
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Re: Requesting engineer installation for new broadband


[re: deiwise] [link to this post]
 
Before you do anything else, I suggest that you go through the Quiet Line Tests, to ensure that whatever way you proceed/ISP etc subsequently, the line itself is in good condition.

17070, Option 2 on BT.

Try it first on any phone extension at your mother's. If there are NO untoward noises, apart from a very faint hum - good.

If there are any untoward noises, try again at thenTE box where the line "enters" her house, if there are no iuntoward noises - good.

If you do hear "Snap, Crackle, Pop, bangs, squeals, dialling tones etc, report it to her PHONE Provider as a PHONE Fault, avoiding mentioning Broadband etc.

Also with the other tests, especially note the Line Length if available; and try to trace the line, at least to an obvious location, such as the PCP - the "traditional grey/green" GPO/BT junction box.
Standard User deiwise
(committed) Mon 09-Jun-14 17:36:52
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Re: Requesting engineer installation for new broadband


[re: deleted] [link to this post]
 
All v helpful. I've done all this over the years, so ... it's just a matter of waiting until the DSL checker on BT's site is updated. I know where the PCP is; a rough estimate, based on tracing the line there, is 900m to 1km, which is a lot better than the 3.5km line length to the exchange.

The new cab has been installed - just waiting for fibre to be plumbed in later this summer.
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