In reply to a post by MrSaffron:

Which did not really answer the questions I had.

Human experience - suggest that the human has some input opinion or otherwise. That is not clear.
Neither is how you identify where in the supply chain an issue is, a nice Network and Compute Infrastructure bubble looks good in a quick guide, but not what people who understand some technical aspects want. Remember you are selling yourself to people who may as part of their day job be running the actual internet infrastructure.

My view is that you are doing measurements that others have been doing for years before and still do now, but have provided a different analysis slant so that when presented to clients (e.g. Ofcom) the non-technical can enjoy nice infographics suggesting that Skype performs less well at certain times. Or in other words at peak times when lots of people use the Internet some services slow down or peform less well.

Nor would I expect any company to give detailed information on how their analysis is collected or used. Competitive edge
As far as I am concerned commercial companies have used it, so I will give it ago.
The majority of users on this forum have no idea why their link varies and, to be honest, some of the answers show very limited knowledge
The company from my standpoint is legit and I will see what transpires.

In reply to a post by flippery:

Nor would I expect any company to give detailed information on how their analysis is collected or used

So not possible to peer review the study to validate its results? Waste of time then.

It wouldn't show for example the recent BT problems with Ubisoft.

It's clearly a load of old rubbish, unfit for purpose. It's main user would be GCHQ as another vector for spying on the public.

So if more than £30k (if memory serves) it will have been posted in the Journal of the European Union?

I did a whois lookup on Actual Experience and found an article with this quote

Launched five years ago, Actual Experience has developed a business tool to help companies to manage their digital supply chain and help improve the experience of their employees and customers.

Co-founder Dave Page said slow broadband frustrated everyone.

�The only thing that really matters to us sitting in the office working or sat at home watching BBC iPlayer is when the web browser isn�t snappy. We all get really frustrated when our experience on it is poor. Our research allows us to measure the digital world, and if we measure it we can manage it.

I think they're off on the wrong foot.

The majority of users on this forum have no idea why their link varies and, to be honest, some of the answers show very limited knowledge

I am one of this majority, and that's why I constantly use this excellent site. I trust TBB for excellent unbiased advice freely given by many willing experts whom I could name but won't, not even Bob. I consider this thread a commercial posting, given implicit authority by its very appearance on TBB, and I think Mr. Saffron's initial instinct in deleting the first post was the right one.

Edited by Malwaremike (Wed 29-Jan-14 15:45:17)

In reply to a post by BatBoy:

I did a whois lookup on Actual Experience and found an article with this quote

Launched five years ago, Actual Experience has developed a business tool to help companies to manage their digital supply chain and help improve the experience of their employees and customers.

Co-founder Dave Page said slow broadband frustrated everyone.

�The only thing that really matters to us sitting in the office working or sat at home watching BBC iPlayer is when the web browser isn�t snappy. We all get really frustrated when our experience on it is poor. Our research allows us to measure the digital world, and if we measure it we can manage it.

I think they're off on the wrong foot.

........of course Athlete's foot can be treated !!

I think they're off on the wrong foot.

I totally agree. Only one response expected on TBB. Should have said they were working with Plusnet - Would have been welcomed with welcome arms and voted best of something or other.
Would like to see them find fault with my connection.
http://imagizer.imageshack.us/v2/800x600q90/560/mhb5...
http://imagizer.imageshack.us/v2/800x600q90/35/2z7x.jpg
http://speedtest.net/result/2690543838.png

Edited by professor973 (Wed 29-Jan-14 17:18:37)

So can a slow web browser. You don't need spyware on your PC to do that. In fact getting rid of spyware is a good start.

In reply to a post by professor973:

I think they're off on the wrong foot.

I totally agree. Only one response expected on TBB. Should have said they were working with Plusnet

or Zen.

Or both [faint]