Some other posts make a bit more sense to be now, ie being connected and having internet but no voice etc.
That specific problem is quite common and can occur on ADSLx as well as FTTC.
If we take ADSLx first, then that can work at a very slow speed with just one wire of the pair between you and the exchange connected, but the phone cannot work at all with only one wire of the pair.
With FTTC, then if such a fault occurred between the PCP and the exchange you would lose the phone but the FTTC should go at full speed. If it occurs between the FTTC cab and you then same again re the phone, but the FTTC would be a lot slower than normal.
Presumably then if there is some fault on the exchange side copper line it will not effect the vdsl?
Normally you are correct. Whether that is always true I doubt - there must be some sorts of fault that can defeat the filter that is present in the FTTC cab. It certainly cured my long-standing problems that were down to a dodgy e-side line.
My broadband basic info/help site - www.robertos.me.uk |
Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 59.4/14.4Mbps @ 600m. -
BQM
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.