Hi

Just a quick update.

I now have Plusnet broadband up and running!

Thank you all (and particularly vimto-girl) for the help and advice offered. I really could not have done it without the great help I have received here. Thank you.

I entered the new username and password into my existing router and rebooted it as advised by Plusnet. A little while later; I was up and running. All my Wi-Fi enabled devices lost connection with the router, which did worry me, but about twenty minutes later they re-established contact.

In reply to a post by XRaySpeX:

You'll prob also need to change MTU to 1500 or at least 1492. In fact I'm surprised that it's set to 1400 for BT. Sure that will be slowing you down by unnecessary fragmentation of packets.

One thing I did not do was to change the MTU value. It is still set at 1400. I wasn't sure if the above advice was with regard to my old BT broadband or my current Plusnet broadband.

If I do change it; what should I change it to? I presume that if I change the MTU figure; I will have reboot my router again? I'm a little worried in case I permanently lose my Wi-Fi.

Thanks again everybody for all your fantastic help and advice.

In reply to a post by Jelly_Tussle:

the MTU value. It is still set at 1400.

Terrible idea!

1500 for ADSL2+ or 1492 for fibre. Router should reset itself when you change it.

MTU and all other connection settings will never affect your WiFi. Only Wireless settings will do that.

Edited by XRaySpeX (Tue 04-Mar-14 21:54:27)

In reply to a post by XRaySpeX:

In reply to a post by Jelly_Tussle:

the MTU value. It is still set at 1400.

Terrible idea!

1500 for ADSL2+ or 1492 for fibre. Router should reset itself when you change it.

MTU and all other connection settings will never affect your WiFi. Only Wireless settings will do that.

Hi

Thanks for your reply.

Just so I am clear; leaving the MTU figure at 1400 is a terrible idea? Or do mean changing is a terrible idea? I think you mean I should change it to 1500; but I want to be sure before I change anything.

I realise that changing MTU won't affect my Wi-Fi; but it seems as if I have to reboot my router for any changes to take effect. The rebooting seems to lose my Wi-Fi connection and I was just worried that it may not be regained!

Thanks very much for your advice.

The statement of yours that I quoted is a terrible idea!

That's the point of quotes; to highlight that which is being commented on.

It was clear enough to start with w/out me repeating my answers directly to you.

Yes, change it to 1500. Don't panic if a reboot causes the wireless side to take a while to restart.

Thank you for your reply.

In reply to a post by XRaySpeX:

The statement of yours that I quoted is a terrible idea!

OK; thanks.

In reply to a post by XRaySpeX:

That's the point of quotes; to highlight that which is being commented on.

It was clear enough to start with w/out me repeating my answers directly to you.

I do realise what quotes are for; after all I have used them myself. You did however quote part of one sentence of mine in addition the complete one; so I was just seeking clarification.

As you can probably tell from my questions in this thread and the fact that I have described myself as a 'techno-dunce'; that this entire subject is pretty much a foreign language to me. I think you can also tell that I'm pretty nervous about making any mistakes and the consequences thereof. I have stated earlier that I do not understand anything about 'MTU' or it's meaning or significance.

That's why I would like to be 100% sure about something before I effect any changes. That was the point of my question - simple clarification nothing more. After all; if it was clear enough to me (I fully accept that it was clear enough to you ...) I wouldn't have posted the question.

Anyhow; I do appreciate the time and trouble you have taken in replying. Please accept my apologies for my simple request for clarification.

In reply to a post by RobertoS:

Yes, change it to 1500. Don't panic if a reboot causes the wireless side to take a while to restart.

Thank you so much!

Your reply is very much appreciated and understood....

In reply to a post by RobertoS:

Yes, change it to 1500. Don't panic if a reboot causes the wireless side to take a while to restart.

Well I tried to change the MTU figure to 1500. However a window then popped up; which reads "MTU 1500 Is Out of Range [576-1492]"

Should I change the MTU figure to 1492 or leave it at 1400?

By the way; I realise that the current setting of 1400 is not ideal; but everything seems to be working ok.

Thanks

In reply to a post by Jelly_Tussle:

As you can probably tell from my questions in this thread and the fact that I have described myself as a 'techno-dunce'; that this entire subject is pretty much a foreign language to me

Please accept my apologies for my simple request for clarification.

Don't worry about it!

Despite the impressions that you may get, it is ALWAYS worth double-checking if you have the slightest uncertainty about what you are doing!

Don't forget, the ONLY daft question is the one that you DON'T ask!

In reply to a post by johnjburness:

In reply to a post by Jelly_Tussle:

As you can probably tell from my questions in this thread and the fact that I have described myself as a 'techno-dunce'; that this entire subject is pretty much a foreign language to me

Please accept my apologies for my simple request for clarification.

Don't worry about it!

Despite the impressions that you may get, it is ALWAYS worth double-checking if you have the slightest uncertainty about what you are doing!

Don't forget, the ONLY daft question is the one that you DON'T ask!

Thanks John; I appreciate your comments. It can be very worrying when you are making changes and not fully understanding what you are you doing. That's why I need clear and simple guidance and if I am in any doubt I like to double check.

I appreciate everyone's kind help on this thread.

I'm just not sure what to do now; as my router will not accept a change of MTU to 1500. It would seem the highest number I can input is 1492 and it was said earlier that this was the figure for a fibre connection; which I don't have.

Should I leave the MTU figure as it is (1400) or change it for another value?

Thanks.