Oh yes, I was slammed by TT five yrs ago when they were at their lowest! I wouldn't trust them with two tin cans linked by taut string. Having said that, Brian my neighbour quit BT for TT because of the constant price rises and his fast unlimited BB seems terrific value. When my contract runs out I'll probably go for Plusnet which seems to please most posters in this community.

You could move to BT Infinity now without penalty although it will start a nee minimum contract period.

BT tried to flog me Infinity but it's way overpriced for someone with no interest in sport! I have also been asking myself why I'm supporting overseas employment when I know British youngsters are desperate for jobs -- among them my nephews.

More woe and lamentation: my upload speed is only half the figure I had before my fortnight's downtime:
Downstream 11,512 Kbps
Upstream 440 Kbps (previously 990)
Modulation G.992.5 Annex A
Latency type Interleaved
Noise margin (Down/Up) 5.8 dB / 26.9 dB
Line attenuation (Down/Up) 32.6 dB / 15.9 dB
Output power (Down/Up) 17.4 dBm / 1.3 dBm

It would be very useful if someone could suggest the likely cause so that I can tell the BT rep what is wrong with their system

Edited by Malwaremike (Tue 04-Mar-14 10:59:50)

Possibly banded, not so noticeable on the downstream but

http://www.coolwebhome.co.uk/calc/index.php?param=RG...

Suggests the downstream should be faster, so maybe banding is capping that too.

Bt second tier support sympathetic but says my half speed download is within acceptable limits so there is nothing he can do. Says my line is not banded, but he will put another request to BT Wholesale who deal with such matters.

The past fortnight without BB has given me some idea of the problems faced by flood victims, one of whom posted yesterday after four months downtime.. Government exhorts us to get online yet what happens when we cannot? I have had to catch up with gas and electric readings, bank statements, end of month credit card bills, and that's only two weeks. This month sees tax returns and vat returns for many. It's fine while it works ...