Unrequested line test

We have noticed that a 17070 Openreach quiet line test and a call to 08000665378 was done externally on our telephone line recently (showed up on our Truecall log) but we haven't reported a fault ?

Is this normal practice or should I be concerned ?

With Plusnet FTTC and currently on their Youview trial

Nigel

I would guess that the logger is continually monitoring the line and that any dialling is picked up whether or not it is from the premises or not.

A BT Tech could have been working at the cabinet and tidying up cables or replacing a multipair cable which resulted in disconnecting yours for a few seconds. To check the correct pair was reconnected he could dial both those numbers.

So, nothing to worry about and no charges will be incurred.

Many thanks.

Nigel

based on something I read today on revk's blog my guess is your pair was been tested by an install engineer to see if its a spare.