In reply to a post by mlmclaren:

That is mainly what I meant, though i apologise for not explaining that when I first submitted the post.

Phew. Or..I dunno. Maybe it'd be fun to watch the fireworks

From those stats you should be getting 12-13 Meg sync speed even.

Get hold of any phone handset and dial 1470 17070. It will tell you your phone no. as 'Your circuit is defined as ...'.

The BT chat was accurate except that she mixed up Virgin ADSL with Virgin Cable near the end.

In reply to a post by XRaySpeX:

From those stats you should be getting 12-13 Meg sync speed even.

you don't get ADSL2+ on Virgin ADSL unless you pay extra for it, it's most likely only ADSL
I forget where it shows that in the web ui on a Netgear router, might have to use telnet

Even if its JUST ADSL G.DMT mode, then we would expect a higher sync closer to the full 8 Meg sync at that attenuation

I'd just move to BT. Better speed, and the chance to grab infinity when/if becomes available.

Moved back to them at start of year, and have best ever speeds.

In reply to a post by bmn0:

it's most likely only ADSL

That's right! That's why I added 3dB to OP's attn. for my ADSL2+ estimate. I wanted to verify the veracity of BT's chat, which is subject of this thread.

If he were on ADSL2+ already then my estimate would be more like 15 Meg.

In reply to a post by bmn0:

you don't get ADSL2+ on Virgin ADSL unless you pay extra for it, it's most likely only ADSL

1088kbps upstream sync?

In reply to a post by jroadley:

I'd just move to BT. Better speed ....

How/Why will he get better speed?

In reply to a post by RobertoS:

In reply to a post by jroadley:

I'd just move to BT. Better speed ....

How/Why will he get better speed?

I also agree with this...

I helped a customer of mine switch from O2 to BT and they lost nearly 5mb download and 0.2mb upload and there attenuation became higher... then they switched to sky and there attenuation came down a bit but not as much as much as there O2 connection was and they gained an extra 0.8mbps over BT...

If the OP was to move then surely it would be to someone who could match or better the deal he currently gets... hence my suggestion of plus.net... and the switch would also be easier as he can use his own router from the start date saving him postage costs and the user can also switch to an FTTC product once enabled.

The same How/Why applies. We have not established why he isn't getting high speeds already. Until we do that, or at least rule out everything we can, migrating would be a simple leap in the dark. Not even a leap of faith.