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Standard User deleted
(deleted) Tue 05-Aug-14 06:42:07
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Re: Restricted to less than 2mb and no one knows why?


[re: MrSaffron] [link to this post]
 
I'm not sure how your speedtest will show it but this is my results

At this hour of the day I can't see it being congestion.
Administrator MrSaffron
(staff) Tue 05-Aug-14 08:21:15
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Re: Restricted to less than 2mb and no one knows why?


[re: deleted] [link to this post]
 
Looks a lot more like a cap caused by ip profile

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Tue 05-Aug-14 08:33:14
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Re: Restricted to less than 2mb and no one knows why?


[re: deleted] [link to this post]
 
In reply to a post by falko89:
I'm not sure how your speedtest will show it but this is my results

At this hour of the day I can't see it being congestion.
The underlying problem is that you have 2 routers connected to one phone line. This is fundamentally incorrect and has obviously led to your current problems.

To solve this, you must rearrange your connection so only 1 router is connected. Then you can either wait for the various IP profiles, BRAS settings, or whatever to resolve themselves or move to another ISP.

The Openreach engineer who set this up is an idiot.


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Standard User ian72
(eat-sleep-adslguide) Tue 05-Aug-14 08:43:54
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Re: Restricted to less than 2mb and no one knows why?


[re: deleted] [link to this post]
 
My understanding from the OPs posts is that there is a single router "connected" in living room (think that was where they said). The other router gets connected to the master socket for diagnostics (as we would recommend anyone would do when ruling out internal wiring issues). As long as the other router is disconnected whilst the diagnostics are happening and the diagnostic router is disconnected whilst using the "normal" router then this should cause no issues (and as long as the connection isn't connected/disconnected too many times in a short period).
Standard User deleted
(deleted) Tue 05-Aug-14 08:49:01
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Re: Restricted to less than 2mb and no one knows why?


[re: ian72] [link to this post]
 
In reply to a post by ian72:
My understanding from the OPs posts is that there is a single router "connected" in living room (think that was where they said). The other router gets connected to the master socket for diagnostics
I don't read that in this:
In reply to a post by falko89:
I have 2 brightboxes on the go at the min, I connected direct to the socket, the other connected to a TV device, they are switched depending on what I want to do,not watching TV the main one is on, if I want to watch TV the other is turned of etc
I read that to say they are powered on or off, but still connected.
Standard User ian72
(eat-sleep-adslguide) Tue 05-Aug-14 08:54:38
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Re: Restricted to less than 2mb and no one knows why?


[re: deleted] [link to this post]
 
That is why I stated:
As long as the other router is disconnected whilst the diagnostics are happening and the diagnostic router is disconnected whilst using the "normal" router then this should cause no issues


I'm not 100% clear this is what the OP is doing but it is what he/she should be doing.

I am not certain though that having a router plugged in but turned off would cause negative impact but it potentially could so should be ruled out of the equation.
Standard User deleted
(deleted) Tue 05-Aug-14 12:12:35
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Re: Restricted to less than 2mb and no one knows why?


[re: deleted] [link to this post]
 
In reply to a post by falko89:
I have 2 brightboxes on the go at the min, I connected direct to the socket, the other connected to a TV device, they are switched depending on what I want to do,not watching TV the main one is on, if I want to watch TV the other is turned of etc
I wonder if the basic problem is that one router is connected correctly to the master, giving good stats and the other router is connected incorrectly to the filtered phone socket, giving poor stats because the connection is filtered.

All this turning on and off will explain why DLM has restricted the speeds to less than 2mb smile
Standard User deleted
(deleted) Tue 05-Aug-14 13:18:06
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Re: Restricted to less than 2mb and no one knows why?


[re: ian72] [link to this post]
 
In reply to a post by ian72:
That is why I stated:
As long as the other router is disconnected whilst the diagnostics are happening and the diagnostic router is disconnected whilst using the "normal" router then this should cause no issues


I'm not 100% clear this is what the OP is doing but it is what he/she should be doing.

I am not certain though that having a router plugged in but turned off would cause negative impact but it potentially could so should be ruled out of the equation.


This is what im doing.
Standard User RobertoS
(elder) Tue 05-Aug-14 13:47:10
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Re: Restricted to less than 2mb and no one knows why?


[re: deleted] [link to this post]
 
Have you checked the speed on both routers, or do you always use the same one - at the same socket?

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 56.6/14.1Mbps @ 600m. - BQM

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Standard User XRaySpeX
(eat-sleep-adslguide) Tue 05-Aug-14 15:40:17
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Re: Restricted to less than 2mb and no one knows why?


[re: MrSaffron] [link to this post]
 
In reply to a post by MrSaffron:
Looks a lot more like a cap caused by ip profile
But as last reported, http://forums.thinkbroadband.com/general/t/4348469-r... , IPP was 7150K.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
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