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Of course no idea if the IP Profile was still at that value when tested, or whether there is some mirror IP Profile at EE that is out of date. Not seen this before with EE, but that does not prove it does not exist.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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My IP Profile is fooked
Download speedachieved during the test was - 0.24 Mbps
For your connection, the acceptable range of speeds is 0.05 Mbps-0.5 Mbps.
Additional Information:
Your DSL Connection Rate :0.96 Mbps(DOWN-STREAM), 0.26 Mbps(UP-STREAM)
IP Profile for your line is - 0.35 Mbps
For those asking I have tried all 4 of my routers on the master with the same results. Even the engineers BT Hub had the same issue.
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No it isn't. Your line is.
The IP Profile is set by the Connection Rate. Not the other way round.
My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 56.6/14.1Mbps @ 600m. - BQM
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
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To original poster:
And constant switching around of routers will not help either as increased chance of a slow sync even if the line was a reasonable one.
Pick one location and leave the router there and monitor connection speed and IP profile. Sort of cabling or wireless so that you can get Ethernet or WiFi to the parts of the home you need it.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Further to my previous post, you have had more than one disconnection.
The IP Profile of 0.35Mbps is caused by a connection speed between 416kbps and 512kbps. Your current 0.96Mbps connection speed will, given no further disconnections, give an IP Profile of 0.75kbps. That increase could take days.
See the table on this page
My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 56.6/14.1Mbps @ 600m. - BQM
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
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Right and today's update. High level fault management called me today and told me they believe the problem is fixed, I told them I did a speedtest this morning and it was 0.35, they said well your sync speed is 8125 and they believe they have fixed it, restart the router and do a speedtest I told them I would do a speedtest and call them tonight. Got the Mrs to do a speedtest and it was 7.02mb so I was well pleased. Got home did a speedtest on my phone, 6mb, so it was looking good, I restarted the router and did the speedtest and put it this way the BT speedtest wont work its so slow, speedtest.net is giving 0.1, so that process of restarting the router also reset the speed it seems. I phoned EE again who told me something that a cabinet or something will need to be replaced and that will be the end of next week. MAC code has been requested.
Thinkbroadband results
Edited by deleted (Wed 06-Aug-14 19:17:59)
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If line has intermittent noise issues then keep switching off and on is asking for a slow speed sync.
Advise leave well alone once you get a good sync speed again
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Sync speed is 8128 thats the thing
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I phoned EE again who told me something that a cabinet or something will need to be replaced and that will be the end of next week. EE don't own any cabinets or something.
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Thats what I was told. Probably bull to put me off
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