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Standard User deleted
(deleted) Wed 06-Aug-14 19:34:46
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Re: Restricted to less than 2mb and no one knows why?


[re: deleted] [link to this post]
 
Are you still using 2 routers?
Standard User deleted
(deleted) Wed 06-Aug-14 19:56:17
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Re: Restricted to less than 2mb and no one knows why?


[re: deleted] [link to this post]
 
No, will people forget about 2 routers, The 2 router setup was only a temporary thing since these issues started so I could be connected to the mains when EE needed a speedtest, I have been on the mains socket since last Friday.
Administrator MrSaffron
(staff) Wed 06-Aug-14 19:58:55
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Re: Restricted to less than 2mb and no one knows why?


[re: deleted] [link to this post]
 
And because you are on an older exchange, because the modem at one point saw a slow sync speed it taking time for the IP Profile to recover, so leave well alone and speeds should improve if the sync remains at 8128 Kbps

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.


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Standard User RobertoS
(elder) Wed 06-Aug-14 21:18:45
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Re: Restricted to less than 2mb and no one knows why?


[re: deleted] [link to this post]
 
Might they have said a line card needed replacing?

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 56.6/14.1Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User XRaySpeX
(eat-sleep-adslguide) Wed 06-Aug-14 21:51:38
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Re: Restricted to less than 2mb and no one knows why?


[re: deleted] [link to this post]
 
In reply to a post by BatBoy:
EE don't own any cabinets or something.
No, but then EE never claimed that they were doing the work themselves to their own kit.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
Standard User deleted
(deleted) Thu 07-Aug-14 17:25:08
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Re: Restricted to less than 2mb and no one knows why?


[re: XRaySpeX] [link to this post]
 
Happened to look on twitter lastnight on the of chance someone else in my village was having issues, low and behold quite a few people where, some problem at our exchange, at least I wasn't alone, I replied to one of them and got "Aw my broadbands been fixed, was streaming TV last night without a problem" that would of been Tuesday night. I am still crawling along at 0.13mb, I managed to get through to EE second line today who told me another engineer is coming out on Monday, what a shambles this is. I get the impression my plonker of an engineer number 1 messed up something at the exchange putting the entire village out, engineer number 2 fixed it but they don't have a clue why I'm still not fixed.
Administrator MrSaffron
(staff) Thu 07-Aug-14 17:29:20
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Re: Restricted to less than 2mb and no one knows why?


[re: deleted] [link to this post]
 
And your connection speed and IP Profile are set to what currently?

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Thu 07-Aug-14 18:08:01
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Re: Restricted to less than 2mb and no one knows why?


[re: MrSaffron] [link to this post]
 
Downstream Rate: 8128kbps
Upstream Rate: 448kbps

Download speedachieved during the test was - 0.13 Mbps
For your connection, the acceptable range of speeds is 0.05 Mbps-0.25 Mbps.
Additional Information:
Your DSL Connection Rate :8.13 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 0.14 Mbps
Standard User XRaySpeX
(eat-sleep-adslguide) Thu 07-Aug-14 19:34:33
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Re: Restricted to less than 2mb and no one knows why?


[re: deleted] [link to this post]
 
You are running at full whack! There's no job there for an eng.

Your IP Profile is stuck and only the EE bods back at base can reset it.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
Standard User deleted
(deleted) Thu 07-Aug-14 19:40:09
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Re: Restricted to less than 2mb and no one knows why?


[re: XRaySpeX] [link to this post]
 
I bet that will be due to swapping between the router connected to the master socket and the router connected through the phone filter and v-v.
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