Depends on when the last sync event was, on IPStream Max only really stuck if it does not change after five days.

For a jump from that low an IP profile to the full one, looking at usually a day. Newer WBC exchanges do it immediately.

But yes, no need for an engineer and just needs support to explain what we've explained a few times and if it does not rise following the system to give it a swift kick

No it isn't. He is yo-yo'ing between 8128 and under 513kbps, on ADSL Max, so the IP Profile only rises overnight. Then later in the day it all drops again. Then back to 8128kbps.

Edited by RobertoS (Thu 07-Aug-14 19:51:32)

Connection is going up and down but so it the profile, prior to the engineer the other day the profile was 7000 but I was only getting a download of 1mb, but since then the profile seems to be stuck at 0.35 or whatever that was.

In reply to a post by RobertoS:

He is yo-yo'ing between 8128 and under 513kbps

Hardly yo-yo'ing! Since 2 Aug, the many reports of it has been @ 8 Meg except for 1 low one @ 0.96 Meg, which could be down to all this unplugging/plugging.

Anyhow, it all boils down to leave it well alone, wait for IPP to catch up and if it doesn't, within a reasonable time, get them to reset it.

Right OK, I phoned EE, I now automatically get second line support and what a difference these guys are, He said there is an order in to shift something/he used a technical term which had the word shift in it, basically I get put on a new port in the exchange.

I told him what has been said on here, he ran some tests and is going to reset my IP profile which should give me some speed until BT do whatever at the exchange.

Lift and er.. shift?

Thats the one yes.

And just like that I get this.

Download speedachieved during the test was - 6.93 Mbps
For your connection, the acceptable range of speeds is 0.6 Mbps-7.15 Mbps.
Additional Information:
Your DSL Connection Rate :8.13 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 7.15 Mbps

I think I owe you guys a big thank you, so thanks alot for all who helped me

If the connection speed is altering all the time and you are otherwise not touching the wiring or powering off/on the router, then its look at the wiring, run from the test socket to disable the other phone sockets etc