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Administrator MrSaffron
(staff) Tue 07-Oct-14 22:21:44
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Re: Massive speed drop following BT outage


[re: XRaySpeX] [link to this post] 		 
Magic combination of errors, resyncs etc

Andrew Ferguson, [email protected]
www.thinkbroadband.com
Personal website including useful broadband snippets and maps
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Tue 07-Oct-14 22:31:52
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Re: Massive speed drop following BT outage


[re: MrSaffron] [link to this post] 		 
How would I know whether or not I am on ADSL2+, does this help

Line Status:Connected

Dsl up time:0 day(s) 03:43:37

DSL Modulation Type:ADSL_G.dmt

Annex Type:Annex A/I/J/L/M

http://www.samknows.com/broadband/exchange/SWLDV
Standard User XRaySpeX
(eat-sleep-adslguide) Tue 07-Oct-14 22:46:56
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Re: Massive speed drop following BT outage


[re: deleted] [link to this post] 		 
Ah, OK! You are not on ADSL2+, not available at your exchange, but on ADSL(1), so your max sync is 8 Meg. I was mislead by:
In reply to a post by andyj45422:
Max Rate (Kbps) 1000 9696
when the max Up Sync on BT's G.DMT is 448K.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC


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Standard User RobertoS
(elder) Tue 07-Oct-14 22:49:57
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Re: Massive speed drop following BT outage


[re: deleted] [link to this post] 		 
G.DMT is ADSL
G.992.3 is ADSL2
G.992.5 is ADSL2+

(And duplicate threads starting at the same time is naughtyyyyyy tongue).

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 56.6/14.1Mbps @ 600m. - BQM

"Angels can fly because they can take themselves lightly." - G K Chesterton.
Standard User deleted
(deleted) Tue 07-Oct-14 23:04:07
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Re: Massive speed drop following BT outage


[re: RobertoS] [link to this post] 		 
sorry i posted in the technical section then realized it did not get much traffic so i tried here.

I appreciate all the help you guys are giving me though.
Standard User RobertoS
(elder) Tue 07-Oct-14 23:07:31
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Re: Massive speed drop following BT outage


[re: deleted] [link to this post] 		 
smile
The norm then is to delete the first one, or at least edit it if possible to ask people to reply to the new one. Self-reply if too late to edit smile.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 56.6/14.1Mbps @ 600m. - BQM

"Angels can fly because they can take themselves lightly." - G K Chesterton.
Standard User deleted
(deleted) Wed 08-Oct-14 16:34:59
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Re: Massive speed drop following BT outage


[re: RobertoS] [link to this post] 		 
They have said that a SNR reset has made no difference to the speed so BT are sending an engineer in the morning.
Standard User adslmax
(knowledge is power) Wed 08-Oct-14 17:54:37
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Re: Massive speed drop following BT outage


[re: XRaySpeX] [link to this post] 		 
U need to ask Plusnet for Target SNR 6db reset to BTWholesale, that's all it can do it. U don't need SFI.
Standard User deleted
(deleted) Wed 08-Oct-14 19:26:52
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Re: Massive speed drop following BT outage


[re: adslmax] [link to this post] 		 
they sent a message earlier saying they have possibly picked up on some degradation on the line and think the problem might be my end

The bt wholesale speedtest diagnostics no longer works and come back with an error saying additional information is not available.

Ill speak to the engineer about it in the morning and report back.
Standard User Zarjaz
(knowledge is power) Wed 08-Oct-14 21:03:21
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Re: Massive speed drop following BT outage


[re: deleted] [link to this post] 		 
Yeah, right. Anyway, let the engineer run his tests, then get him to reset it on woosh.

Zarjaz
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