In reply to a post by LockyOK:

In my past experience, all you need to do is sign up with the "NEW" provider and tell them who you are with at the moment, you don't need to tell your current provider (although I ALWAYS do). As a rule, the "OLD" supplier contacts you AFTER you have left making you a new offer - too late to be of any use.

Let's face it, no current ISP, is willing to satisfy your customer requirements, (price/same phone number),at a price you are willing to pay.

Have you tried haggling the price of your broadband with your current supplier?

Edited by deleted (Tue 14-Oct-14 16:23:05)

In reply to a post by LockyOK:

One other thing I have noticed is that ADSL2 seems to get slower and slower month by month - with everyone - I never get anywhere near 17 Mbps any more, typically nearer to 13 Mbps.

Very few slow downs in the past 2 years with xilo/uno SMPF TTB ADSL2+ and when there was a throughput issue it was promptly and actively sorted out together with compensation - they have an extremely efficient ticketing system

In reply to a post by LockyOK:

One other thing I have noticed is that ADSL2 seems to get slower and slower month by month - with everyone

Just not true! If you in particular are experiencing that then you could well have a fixable fault. Post your router stats and we can see.

And you do mean ADSL2+! You just don't get 17 or 13 Meg on ADSL2.