and look at the mess some isp's manage to make of that ?

Yes full LLU has been gaining led, but by making all the changes (apart from FTTP) the same it should make the coming back from full LLU to SMPF simpler.

There is a notification system - i.e. the phone line notification warnings are extended to the broadband migrations too.

In reply to a post by MrSaffron:

Yes full LLU has been gaining led, but by making all the changes (apart from FTTP) the same it should make the coming back from full LLU to SMPF simpler.

No? Full LLU to SMPF is already gaining provider led and MAC-less too.

Edited by Oliver341 (Sun 11-Jan-15 13:34:21)

Correct, but new unified rules mean you should have sales staff who will stop pestering for a MAC when one is not needed etc, that is where is becomes simpler.

Edit: It is this confusion and inability for call centre sales staff to understand the nuances of when a MAC is needed/not needed that confuse people.

Edited by MrSaffron (Sun 11-Jan-15 13:38:51)

Yep, agreed. Unification of the migration process will definitely avoid confusion amongst ISP staff and customers alike.

Also remove the inappropriate imposition of cease charges resulting from a migration.

http://www.revk.uk/2014/10/slower-broadband-migratio...

In reply to a post by MrSaffron:

Should be June this year http://consumers.ofcom.org.uk/internet/broadband-swi...

I bet it will delaying again to put back dates to 2016!