In reply to a post by tigdrac:

I've just looked. The password on the router says UY6DMKHW

I edited my post. Does the same sticker have a url, like http://192.168.1.1 ? Along with a username and password?

If you click in the following links in succession: http://192.168.0.1, http://192.168.1.1, http://192.168.0.254, http://192.168.1.254, do you see anything resembling a login form?

Edited by XRaySpeX (Sun 08-Mar-15 23:59:23)

In reply to a post by tigdrac:

As I posted earlier, I have looked on the kitz website and my router isn't listed. I therefore don't know how to proceed with checking the stats if I can't even see the router I have. Which incidentally states that it is AOL Broadband. No other name on it.

Nobody on this forum can help you, until you can provide your router statistics. Have you asked AOL how to obtain this info for your router?

Otherwise, the following suggestion might or might not work. Try this procedure, which can do no harm. You have told us that you are a novice, so I have tried to provide a step by step guide.

Firstly, make sure your computer is connected to the Internet. Then, click on the "Start" icon (at the bottom left hand corner of your Windows Desktop). Depending upon your Windows version, the Start icon might be labelled "Start" or it might be a Microsoft Windows icon.

In the start menu, click on Run... Then, type cmd, followed by OK. That should open a Command window. In the Command window, type ipconfig /all. Then, press the Enter key. (NB There must be a space between "ipconfig" and "/all"). Click on OK. The window will display full details of your router connection.

Scroll down, until you come to "Default Gateway" and make a careful note of the IP address. It will probably be something like 192.168.1.1 or 192.168.1.254 or 192.168.0.1.

Type exit in the command window and press the Enter key to close the window.

Next, open your Internet browser and type the IP address of the Default Gateway (in the field, where you would normally enter the URL of a web page). Press enter. If you are lucky, this will take you to the router sign-in menu.

You will need to enter the admin user name and password in the sign-in menu. Try "admin" in both boxes. If that doesn't work, try various combinations of admin, Admin, administrator or Administrator, with or without a password. Hopefully, one of these combinations will provide access to the router set up pages.

Explore the various pages until you find one that displays your router statistics. Copy and paste the statistics into your reply.

Good thinking, ipconfig .

Is your landline with AOL? If so, your BB is more likely to be the same as TT would supply.

Hi, This is on the router.
192. 168. 1. 1

Usename ans password both say 'admin'
Thanks

Yes my land line is with AOL too.

I have put te IP into the search bar and this is what came up. Does this help?

Summary
This page is a summary of your settings, click on a tab below for more information. To print this screen, please click on the Print icon in your browser tool bar or click on File and then Print in the top menu of your browser.
General SummaryInternet SummaryWireless SummaryADSL Summary

Internet
More info
General Summary
Broadband username: [removed]
Broadband password: [removed]
Wireless Network (SSID): AOLBB-3DCEA8
Wireless password: [removed]
Model name: HG533
Hardware version: F.1.01
Firmware version: v1.02a
Router MAC address: D0:2G:B3:3D:CE:A8
Router serial number: 21530329107S3A021930

Wireless
More info

ADSL (Sync)
More info
Red - Click tab or disc for details Green - Connected and ready
Amber - Click tab or disc for details Grey - Wireless is turned off

Edited by MrSaffron (Mon 09-Mar-15 11:26:38)

In reply to a post by tigdrac:

I have put te IP into the search bar and this is what came up. Does this help?

Summary
This page is a summary of your settings, click on a tab below for more information. To print this screen, please click on the Print icon in your browser tool bar or click on File and then Print in the top menu of your browser.
General SummaryInternet SummaryWireless SummaryADSL Summary

Internet
More info
General Summary
Broadband username: Removed
Broadband password: Removed
Wireless Network (SSID): AOLBB-3DCEA8
Wireless password: Removed
Model name: HG533
Hardware version: F.1.01
Firmware version: v1.02a
Router MAC address: D0:2D:B3:3D:CE:A8
Router serial number: 21530329107S3A021930

Wireless
More info

ADSL (Sync)
More info
Red - Click tab or disc for details Green - Connected and ready
Amber - Click tab or disc for details Grey - Wireless is turned off

You have managed to access the admin menu, which produced details of the router and model number (Huawei HG533).

You can download a User Manual from www.chatteris.biz/Manuals/HUAWEI_HG533_User_Manual(02,English,General_Version).pdf.

However, we still need the ADSL data, to show the upstream and downstream speeds (Kbps.), Signal / Noise Ratio, Line Attenuation (dB) and other statistics.

I don't have access to an HG533, so I can't tell you exactly where you will find the info. On the HG532, the data is under Advanced settings - Status > WAN > DSL. The HG633 may be different and if so, you will probably find the info under ADSL Summary.

Please copy and paste the statistics in this forum.

Edited by bob_lucas (Mon 09-Mar-15 12:09:28)

Following my previous post, I have found the following link, which should show you where to find the ADSL statistics.

http://community.talktalk.co.uk/t5/Unlimited-Broadba...