By the way, your statistics tell us some other things:

Your downstream attenuation (30dB) tells us that your line is 2.2km long. Allowing for some cable within the exchange building, you are 2km from the exchange. The 15Mbps synchronisation speed is pretty good for that distance.

A long way back, I asked a slightly different question - about how far you were from cabinet 4 (and I gave you a link to google streetview that showed where cab 4 was; by a school entrance, I think). Can you estimate that distance?

In reply to a post by tigdrac:

I did a speed test just on Broadband speedchecker it was 12.5.

consistent with the Sync.

Thank you everyone. That is good to hear that the speed is ok.. But can you tell me this.
Why does the broadband either lose connection or dip when we have multiple devices turned on? EG. If we are watching a Netflix film on the TV it will often pause for ages. Thanks. And is there any way of correcting this. AOL have assured me that by moving to TalkTalk this will 'definitely' improve 100% Quote. Hmmm.

Is it because you're using wifi?

In reply to a post by tigdrac:

This is the best I can do....

Well done. My apologies for doubting you.

In reply to a post by tigdrac:

Thank you everyone. That is good to hear that the speed is ok.. But can you tell me this.
Why does the broadband either lose connection or dip when we have multiple devices turned on? EG. If we are watching a Netflix film on the TV it will often pause for ages. Thanks. And is there any way of correcting this. AOL have assured me that by moving to TalkTalk this will 'definitely' improve 100% Quote. Hmmm.

Because you're using a "discount ISP" (being charitable). AOL is now a dead / dying brand, and TalkTalk is the cheapest broadband price in the UK (around £3 a month or something insane).

You may want to consider another ISP such as Plusnet, EE, BT, or any of the long list.

Because you're using a "discount ISP" (being charitable). AOL is now a dead / dying brand, and TalkTalk is the cheapest broadband price in the UK (around £3 a month or something insane).

You may want to consider another ISP such as Plusnet, EE, BT, or any of the long list.


Plusnet are also a discount provider. EE will be BT.
BT, from my current experience, do have severe congestion problems on ADSL2+
Which leaves?
Xilo maybe?

In reply to a post by jchamier:

Because you're using a "discount ISP" (being charitable). AOL is now a dead / dying brand, and TalkTalk is the cheapest broadband price in the UK (around £3 a month or something insane).

I've been quite happy with TT though. Here's a peak time speed test result with a synch of 17,186 kbps.

http://www.speedtest.net/my-result/4203803490

Not bad for £3.50!

Thanks. I was going to change to BT but AOLsaid my disconnection fee would be £89 as I am mid contract. That's when they persuaded me to go with Talk Talk at no extra cost.. TT won't go l'live' until 18th March, But now I'm wondering if this is such a good idea if the speed will be no different to my current AOL one. I guess I have time to cancel. Any ideas?

Connection speed may be the same but experience might be better. Plus you speed test suggests speeds are actually ok and it is other issues e.g trying to watch netflix over wireless when the router and computer are a long way apart

As for the mid contract, beyond them saying that when do you think you last agreed to a 12 month contract with AOL. Examples would be accepting a discount or having moved home etc