Update!
changed BB And phone and here are my stats-

Broadband Link Downstream Upstream
Connection Speed 9817 kbps 1023 kbps
Line Attenuation 46.0 dB 29.5 dB
Noise Margin 3.1 dB 8.8 dB

nothing wrong with my line as im getting almost double the speed so must be
[censored] equipment in the exchange?

Your speed on TalkTalk was slower because they start everyone off at a conservative 12 dB noise margin, but they will lower it on request via their forum.

as above m8,
Didnt want to be stuck in an 18mth contract.
i did give them a bell BUT trying to get some one
who could understand me was mission impossible.

The best support is via the TalkTalk forum, people get their line profiles changed every day there. Unfortunately new customers are more likely to ring TalkTalk up, leading to a frustrating experience.