Thanks to an email from ConnectingCheshire today, they can do what they like with their ADSL prices and huge rises on their 8000 product now, I can now get fibre WooHoo!

Called Zen but they have cottoned onto this guys. Market 1 exchange and they say that they cant provide the unlimited service.

Ah well at least im only a month away from getting FTTC

I still believe that this has absolutely nothing to do with the (now obsolete) Market 1 designation. The distinction is between exchanges that only have BT Wholesale 20CN (ADSL Max), and exchanges where Zen can offer service using BT Wholesale 21CN or a Zen MSAN. It costs Zen more to provide service over 20CN than over 21CN or via a Zen MSAN.

You can be on a Market 1 (old designation) or Market A (current designation) exchange that has 21CN - in that case, you can have the newer Zen ADSL products including the new Unlimited Broadband. If appropriate, you can have ADSL2+.

If you are on a 20CN only exchange, Zen only offer the more expensive capped Zen 8000 packages, which have recently undergone a price rise. This only supports ADSL, not ADSL2 or ADSL2+.


It sounds like a few 20CN customers managed to get onto the new Unlimited Broadband, but it is not surprising that Zen sales have stopped allowing this.

I am sure you are right. I am now on the new unlimited contract and am also designated the old Market 1 on Samknows but my exchange is 21st century so presumably that is why there was no problem moving to the new contract.