In reply to a post by PaulKirby:

If its showing FTTC you cannot get FTTP.

As MrSaffron has pointed out a few times, there are a handful of properties that can get GEA-FTTC and GEA-FTTP (not FTTP on demand, but "proper" FTTP). However, there are very few properties in this position and it is almost invariably true that Openreach will not offer FTTP anywhere there is already a usable FTTC service.

SamKnows is not a reliable guide to FTTC and FTTP availability. If it says an exchange has FTTC and FTTP, that may well be true - but it doesn't mean every property on that exchange can receive FTTP. If is much miss likely that some areas have FTTC whilst others have FTTP.

The BT Checker is useless for the current (ADSL) situation. It's an ADSL Max exchange but OP is running on ADSL2+ LLU.

It may come in handy in future when FTTC loom's in OP's mind.

A line with 35 dB attn. should be capable of about 12 Meg @ 6 dB NM on ADSL2+, which agrees with the sign-on estimate..

But TT are imposing a 12 dB NM which might drop the speed to about 9 Meg but nowhere near the 2 Meg you are currently getting.

Also the router is only holding ADSL2 not ADSL2+.

Have you tried the hidden test socket? Try plugging your router into the hidden test socket that is revealed when you remove the bottom half of the split faceplate (2 screws) of your master socket. Only do this if you have a split faceplate. Do you have any extension sockets? Are there any wires connected to back of faceplate?

Try the BT Quiet Line Test (dial 17070 Opt 2), preferably with a corded phone, in the test socket with the router disconnected. If there is any noise, report to your landline provider as a voice fault (don't mention Broadband). Often sorting out voice faults will fix the Broadband as well.

Edited by XRaySpeX (Sat 06-Jun-15 02:00:20)

I read the OP's posts as having worked out an estimated sync from the reported attenuation. Not from a sign-up figure. Though I accept the latter may be the case.

Don't forget it may not have been the OP signing up.

Quite the reverse!

It was the relatives'.

Errrm

Quite the reverse!

Which part? About the 12Mbps or the signing up?

We haven't been told who did the signing up. I agree the expectation is that it was the relative. Which is presumably why we haven't been told the signing-up estimate. The OP would have remembered it.

The combination of your reply and this earlier post tickled me . "It's an ADSL Max exchange but OP is running on ADSL2+ LLU". I assume you meant the relative.