Yes and no. If I had sought specific information that my broadband service would be provided by a particular wholesaler or mechanism, then transferring the service to a different wholesaler could be interpreted as breaching the implied terms on which I entered into the contract. In such cases, the ISP should offer the option of breaking the contract if I do not wish to transfer.

The substantive issue is fixed line phone numbers. Some of us are unwilling to accept any possibility of losing a longstanding phone number. Regulatory practice assumes that these are, in effect, the property of the person to whom the number is allocated. However, ISPs cannot guarantee that a phone number can transfer between different LLU operators or LLU and non-LLU operators. Whatever an LLU wholesaler may claim about future transfers these are promises that they may not be able or have no incentive to honour in future. So such promises are worthless. There is no obligation on a provider to accept the transfer of an existing phone number, though the losing provider must permit the user to transfer if another provider will accept it.

Of course, the solution is to have separate broadband and fixed contracts but the whole thrust of the business is to bundle these together so many people may get caught out.

In reply to a post by professor973:

English may well not be your first language, but the above is just jibberish.

I don't care what u think. If u don't like it. U know where the door are.

Maybe rather than ranting back a quick rephrase as it is possible people may not have understood what you posted

But your substantive issue didn't arise with the person David was replying to. It was an SMPF transfer with ADSL24 so the phone wasn't affected, and it was only a monthly broadband contract as well, so the move to LLU didn't matter either.

From what i remember at the time, customers were annoyed at being moved to LLU without consent as it would mean they had to pay more to migrate back to BT if they wished

Ive been on LLU and never looked back though

Exactly. I am sure nobody understood the post and there are spell-checkers and dictionaries. i would have thought he would care more how he is judged, but it seems not. As for the reply, it's all I have come to expect from his sort. Enough from me methinks.

Yes, I know where the door is and am happy to treat you as you deserve until we are both sent through it.

I understood!
FWIW spell checkers will only check the spelling which looks fine to me.
Here let me help, but it's pretty simple really!

It's will gonna to happen. The hacker or whoever hated the person will slammed abused the telephone/broadband migration abused.
I better watch this out! I agree with AAISP to put on the control panel to stop anti slamming.

"This will happen. A hacker or someone that hates the person will use this to slam/abuse the telephone/broadband connection.
I had better watch out! I agree with AAISP that putting a control panel option to stop slamming is a good idea".

You will get the notification letter which gives you the chance and as ISP MUST record details of the order and any consent to migrate tracing back to the 'hacker' becomes easier.

As it was SMPF LLU there was nothing to pay to go back to BT