PATHETIC - WHY the HELL don'y you ring those numbers and hear 'BT HOME' upon answer. [censored] off with near every post being rubbished. They were numbers dialed out BY an engineer on my line remotely while I was away from home, probably from the cab. EVERY instance is then followed up by TWO 17070 calls

I have stated over and over again, that if you dial those numbers, that BT Home answer first number I posted. Are you stupid, or did you have to study? - There you are, you can ban me again now and be proud of yourself.

When you post stuff that does not break the rules the posts remain simple.

In reply to a post by professor973:

I have stated over and over again, that if you dial those numbers, that BT Home answer first number I posted. Are you stupid, or did you have to study? - There you are, you can ban me again now and be proud of yourself.

Every company has its own numbers for engineers to ring, mine included, they are not available for direct access by customers. There is a procedure to follow, for customers of ISP they should follow it.

I told you, that when those numbers that were rung BY engineers on my line were rung by me, they were answered stating they were BT HOME. Plenty of scammers hide a landline number under a mobile number, so why can't BT use something similar. I know the call was made BY a BT engineer which is why it does not show up on my bill. All calls here are recorded, so I can show what was coming down the earpiece when I phoned that number, but why should I.

In reply to a post by flippery:

In reply to a post by professor973:

I have stated over and over again, that if you dial those numbers, that BT Home answer first number I posted. Are you stupid, or did you have to study? - There you are, you can ban me again now and be proud of yourself.

Every company has its own numbers for engineers to ring, mine included, they are not available for direct access by customers. There is a procedure to follow, for customers of ISP they should follow it.

What has that got to do with being 400 miles from home and seeing calls being made on your line from 'An extension handset', when your house should be empty. So you would not check out who it was? - How can I follow a procedure I have not been given? - Not that it was needed, direct dial worked.

http://forums.thinkbroadband.com/faq_english.php#rules

Posting personal details

You may not post home addresses, personal phone numbers, mobile phone numbers or other personal information about a company's officers or employees even if this information is in the public domain elsewhere (e.g. the whois database). We do not want to be in a position of hosting this content.

In reply to a post by professor973:

which is why it does not show up on my bill.

I would guess that it doesn't show up on your bill because the calls were not answered.

LLU phone numbers are often not supplied to the engineers on the job notes so I would imagine ringing your mobile was a good way for them to find out and store the customer's number.

No one is saying if you spot those numbers that it is wrong for you to call them, but promoting them in your words as "These numbers that engineers use to phone into BT and OR" on a public forum is not going to help anyone, other any get an engineers mobile re-numbered.

The procedure if you do not know it when you have a fault is
1. If its voice related to call your voice line rental provider
OR
2. If its broadband related to call who ever supplies your broadband

This is important in a LLU world, because Openreach do not have access to LLU providers hardware or status logs, so before Openreach becomes involved the LLU providers would check that they themselves do not have a fault e.g. dead line card port on their MSAN.

In reply to a post by partial:

In reply to a post by professor973:

which is why it does not show up on my bill.

I would guess that it doesn't show up on your bill because the calls were not answered.

LLU phone numbers are often not supplied to the engineers on the job notes so I would imagine ringing your mobile was a good way for them to find out and store the customer's number.

GOD give me strength! Nobody rung my mobile. Somebody, I suspect an OR engineer used MY line from outside my home, probably at the cab to CALL those numbers I posted, followed by TWO 17070 calls made the same way. I was 400 miles away from home at the time and my house supposedly empty, but my Truecall box log in page was showing these outgoing calls made on my line, detailing them as made "From an extension handset" just as it does from our cordless phones. So from 400 miles away I phoned the mobile number shown and got through to what seemed an OR control centre. had a long chat, with the guy telling about all the problems in my area and confirming he was BT OR and I had not got burglars. This happened again a couple of days ago, but the number was different (The first one I posted here). Again I called that number to check it out, with the system that answered announcing it was BT Home and presenting me with a menu. So, I don't need anyone telling me where those supposedly mobile numbers lead to.