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Just got through to them, guy had no clue what i was talking about, he's going to get level 2 support involved and call back in 30 mins, he then started complaining that when i signed up i agreed to the upto 1 mbps service as thats what the adls checker states i can get but like i've said in previous posts i get a good constant speed of 6mbps on simple old adsl
Ah story of my life 
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Hah just got a call back saying they can't do anything, and started blabbing about that im not on a 21st century network to get the speeds i want, whats that got to do with the problem? i told them i was syncing at 7301kbps on my router but because i agreed to the 1mbps when i signed up they think thats all my line is capable of, i assumed i was still in the cooling period and asked to cancel but they said that had ran out and i;d be charged.
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Even though that sounds wildly inaccurate, this is good evidence of SSE not being a suitable provider on Market 1 exchanges...
Also can i ask why you agreed to 1mb when you can get 6mb... I would be very reluctant to let any company contract me in such a situation!
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What does this checker give for your estimates? (Just copy and paste the contents of the table, we don't need it all prettified in a screenshot).
The indispensable man or woman passes from the scene, and what happens next is more or less the same thing as was happening before.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 57970/13958kbps @ 600m. - BQM
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Very inaccurate, but this was the mans excuse, he said he contacted 2nd support team and his manager, and i agreed to it as i don't think there's anything i can do to change the bt line checker stats, i've always had this problem with the line checker and its always stated that
Featured Products
Downstream Line Rate(Mbps)
Upstream Line Rate(Mbps)
Downstream Range(Mbps)
Availability Date
ADSL Max Up to 2 -- 1.5 to 4.5 Available
Fixed Rate 1 -- -- Available
Remember them line stats are for my new line
They used my 1st line (main one that's been connected for years) as a reference to what speeds i would get and that main line stated on the bt line checker that i will get a up to of 1mbps.
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Is that from your SSE line number, and taken just now or is it a copy of an earlier reading?
The indispensable man or woman passes from the scene, and what happens next is more or less the same thing as was happening before.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 57970/13958kbps @ 600m. - BQM
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Oh I know what there using... to be honest I would go through complaints process as your line is more than capable... angle it at the refusal of assistance with a line fault!
Also might be worth finding out if SSE have any line restrictions on 20CN connections (to be honest I didn't think they did connections via BT)
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ADSL Max Up to 2 -- 1.5 to 4.5 Available What's this then?
The indispensable man or woman passes from the scene, and what happens next is more or less the same thing as was happening before.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 57970/13958kbps @ 600m. - BQM
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that is for the phone number sse installed and it was copied 5 mins ago from the link you provided with my sse phone number typed in. Im not sure what to do next, i'll call again and hope to get someone different but they note everything down and i think they'll just go of with what the next guy is saying,
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Im afraid i don't get what you mean?
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