Update 2
As predicted, Nothing happened on Tuesday.
Today my daughter received silent calls on both her mobile and landline.
Urged her to call BT again, took them a while to check the status of the order.
Made promises for tommorow.
Not holding my breath, just crossing fingers...
Regards,
Martin

I was chatting to an OpenReach engineer who was recently fixing our noisy line. He was telling me a lot of the delays were caused by the engineers on the ground being no longer allowed to organise their day in a sensible sequence. Apparently administrators choose who the engineer should visit next, regardless of the geographic position of the calls or the potential work involved.

OK, BT delivered the router on Thursday, so internet is now up and running !

Still, this was 8 days later then they said they could do it, 6 days later then we asked for.
More to the point, the the order got cancelled and replaced with non Student one, without telling us, then we had to phone almost daily to make sure it was proceeding...!
Regards,
Martin

Did you expect that was the end of this little saga ?

HA ! This is BT we talking about.

So, Monday morning just 4 days after connecting it, the phone line is DEAD.
My daughter phones up, she is told it would take 4 days to diagnose and then 7 days to fix !!!

My wife phones later in the day, apparently it will be fixed by midnight Thursday...?

Place your bets....
Regards,
Martin

There's always the automated phone line test https://www.bt.com/consumerFaultTracking/public/faul...

UPDATE

Lo and behold, a BT chap has actually turned up on Thursday, (as it happens, he lives almost directly accross the road, we have seen Openreach van parked near by all weekend.

So, phone line and BB working again, but fingers still crossed.....
Regards,
Martin

What was the problem?

In reply to a post by Apprentice:

What was the problem?

Although my daughter asked, she didn't get a clear answer,
but the BT chap was in the street cabinet and on the mobile to someone at the exchange couple of times.
Sounds to me like they switched to alternative line / pair.
Regards,
Martin